Services A-Z (145)

Scanning and reporting on results of bubble sheet based course evaluations.

Scanning and scoring of bubble sheet based exams.

Purchasing approved bubble sheets for academic scanning through the approved vendor.

Learn about AlertBG, BGSU's campus alert system.

Request support for a BGSU Auxiliary System.

Use this page to request access to the Blackboard Transaction System (BBTS).

Use this page to request access to the StarRez application.

This page provides direction for obtaining an individual BGLinux account.

Many campus systems will automatically stay in sync with your main BGSU Password. Use the information on this page to assist you in changing or recovering that password.

Request a new BGSU Account here and learn more about the services provided and accounts that sync with your BGSU Account.

The process for purchasing a Duo Two Factor Authentication security token

Information on creating and posting to a BGSU blog.

Report an issue with the Bomgar application.

Request Bomgar access or security.

The process for requesting the elevation of a Bridge account.

Use this page to report an issue with Canvas.

Use this page to request administrative access for Assessment Review.

Use this page to request the creation of a Commons Group in Canvas Commons

Use the form on this page to request a Canvas course template.

Request an LTI be added to your Canvas account.

The process for authorizing ITS to copy instructor content in Canvas for another instructor.

Download and install the Cisco Jabber application for use on your device.

Use this page to report issues with Cisco Jabber.

Use this page for information on requesting equipment for classroom use.

Classroom Technology Services (CTS) provides classroom technology in many BGSU classrooms.

Use this page to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.

Guidelines for requesting classroom technology equipment training

Report an issue with AEM, BGSU's Content Management System

Use this page for information on requesting access to the BGSU CMS.

Request a Vanity URL for your BGSU webpage.

Information on CMS training available at BGSU.

The process for requesting changes or upgrades to existing computer labs, or to request setup of a new computer lab.

Assistance getting your personal device connected to the internet and services while at BGSU.

Use this service to create a CRES secure email account

Campus Solutions (CSS) is BGSU's enterprise application for storing and maintaining student data. Use this page for information on reporting an issue with CSS.

Review this page for information on obtaining CSS Security Access. CSS is the acronym for Campus Solutions, BGSU’s enterprise application for storing and maintaining student data.

The information on this page will assist users with requesting access to CSS training. Please note that CSS training must be completed prior to being granted access to the system.

Requests for ITS to assist in the development of an academic or research plan/grant that can not be completed with a standard office device or existing ITS service.

Request changes be made to your faculty/staff data listed in the BGSU Telephone Directory.

Make changes to your student information listed in the BGSU Telephone Directory.

Request new, change existing, or remove access to DocuSign.

Report DocuSign issues to ITS.

Request assistance with DocuSign, including creating a new template/form, modifying an existing process, etc.

Use the information provided on this page to access your account via the web, a program, or your mobile device.

Complete the form on this page to report an issue with EvaluationKIT.

Request an EvaluationKIT Department Account.

Instructions for requesting access changes for a department EvaluationKIT account.

Use this service to report a possible data error within the data warehouse.

This service is to allow data warehouse users to report problems with the way the data warehouse is functioning.

Use this page to request access to Falcon Info:STARS

Use this page to request access to iData Cookbook Data Dictionary

Use this page to request a modification to an existing data warehouse report.

Request a new report/analysis for development within the data warehouse.

Convert your fax line to the BGSU network fax server.

Request a new number and account for the BGSU network fax server

Use this service to request a new file share be created, or to make changes to existing file shares.

BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.

Report an issue with Financial Management Solutions (FMS), BGSU's enterprise application for storing and maintaining financial data.

Financial Management Solutions (FMS) is BGSU's enterprise application for storing and maintaining financial data. To request FMS security access please complete the necessary steps listed on this page.

Request access to FMS online training.

Report an issue with your digital signs or the Four Winds software. If this is an immediate need, please call ITS at 419-372-0999

Request a Four Winds account to begin updating your department's digital signage.

Use this page to request a new digital sign for your department.

Use this page to request access to the Human Capital Management (HCM) application, BGSU's enterprise for storing and maintaining employee data.

Report an issue with the Human Capital Management (HCM) system, BGSU's enterprise application for storing and maintaining employee data.

Use this page to access basic HCM training courses as well as training regarding the HCM 9.2 Upgrade.

Use this page to access the Hoonuit training resource.

The process for requesting a laptop for use when traveling internationally for university business.

Use this page to cancel a currently scheduled lab reservation.

Review the hardware available in ITS managed computer labs on campus.

Review the hours of operation for ITS-supported open computer labs on campus.

Request an ITS lab reservation and review the lab reservation schedule.

Use this page to report an issue with the Lenel OnGuard service

Request access to the Lenel OnGuard secure video camera system.

Fill out the form on this page to request a new ListServ be setup for your use.

Please Note: BGSU listserv list owners must be active BGSU account holders and the associated BGSU account must be used to moderate lists.

Report an issue or problem with Media Beacon.

Request a Media Beacon account to access the digital assets housed within a workspace.

Request a new workspace be created for use in Media Beacon.

Report an issue relating to the MyBGSU portal.

Request a link to your service be added to the MyBGSU portal.

Request a new data drop or BGSU Internet Connection (BIC) be installed in your office or facility.

The desktop refresh project is the process used by BGSU to update faculty and staff primary computers.

General issues with university devices including hardware and peripheral device issues.

Request a university-owned device such as a computer, iPad, or monitor. This could be a purchase request, a quote request, a gently used request, or a request for a new hire (faculty or staff).

Request assistance moving your computer or telephone equipment to another location on campus.

BGSU can provide a shared office email or group calendar account. All email accounts will also come with calendars, but it is possible to setup a calendar without an attached email account.

Report issues with OnBase to ITS.

Guide on how to update the web based video viewer or Video Viewer Application for use with Lionel OnGuard.

Sync your BGSU production password with your BGSU test account password

Use this page to request temporary access to the PCI network for your register(s) that accept credit card payments.

PeopleBooks is an online, searchable reference library/resource for Oracle PeopleSoft clients.

Query is a PeopleSoft end-user reporting tool that will allow users to write reports in order to extract information from FMS and CSS.

Information on receiving repair services for your under warranty device.

BGSU recommended devices for student personal use.

Use this page for information on ordering supplies for your office printer or multifunction device.

Use this page for information on reporting an issue with a BGSU printer or multifunction device.

Faculty and staff may request a new printer or multi-function device for their department office.

If you would like to have an existing printer picked up or removed, please contact BGSU's print vendor, ComDoc, at this link: https://bgsu.teamdynamix.com/TDClient/KB/Articl...

Additional reporting for department billing charges for Print Responsibly / PaperCut delivered to the listed recipients email.

Configuring your BGSU Computer to print to an on campus printer.

Information regarding student printing and costs in BGSU computer labs and residence halls.

Mobility Print provides users with the ability to conveniently print documents from their own devices to both ITS lab locations as well as a variety of stand alone stations all over campus.

Use the form on this page to submit a Project Evaluation Request to ITS.

Report an issue with the BGSU Public Calendar.

Request a new calendar be created within the BGSU Public Calendar.

Instructions for requesting to elevate a Qualtrics account.

Use this service to report an issue with Quatrics

Use this service to request a Turnitin instructor account.

Add or remove individual access to the email account or shared calendar.

Report an issue or request assistance with your SharePoint Site or Microsoft (MS) Team.

Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from the Technology Support Center (TSC).

Access on-demand SharePoint Sites video training prior to requesting your new site, or using a new site.

Use this page to report an issue with software installed on a lab or classroom computer.

Request new instructional software, or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.

Use this service for new software installs after reviewing the standard office software available for installation on University-owned computers.
https://bgsu.teamdynamix.com/TDClient/KB/Articl...

Use the information on this page for assistance installing Office 365 on your personal machine(s).

Purchase software not currently offered by the university.
**Please note: Software requests typically take a minimum of 45 days to be routed through the approval process.**

MATLAB is the high-level language and interactive environment used by millions of engineers and scientists worldwide. It lets you explore and visualize ideas and collaborate across disciplines including signal and image processing, communications, control systems, and computational finance.

SAS (Statistical Analysis System) is used to run large statistical operations and return data. Students, and students only, may bring their personal machines to the Technology Support Center (TSC) to have SAS installed on their personal devices.

Use this page to make changes to your office telephone display or voicemail.

Use this page for information on making international calls from the BGSU campus.

Submit a request to discontinue a current telephone service.

Report an issue with your university telephone.

Information on making corrections or changes to telephone billing.

A monthly cell phone stipend is provided for business use of an employees personal mobile device.

Use this page to submit a request to change an existing telephone service.

Set up a hosted conference call for your next phone meeting.

Request the installation of a new telephone service.

Use this service to request a student telephone line be added to their residence hall room.

Use this service to request access to originality reports from older courses.

Information on equipment available for web conferencing at BGSU

Report an issues with the Video Insight tool

Use this service to request access to the Video Insight secure video camera system

Use this page to reset your BGSU voicemail PIN.

Use this service to request a Remote Desktop Connection via VPN.

Request BGSU VPN access.

Report an issue with Web Report Library.

Use this page to request access to the BGSU Web Report Library

Request access to Web Report Library training and review documentation.

Report an issue with the BGSU website www.bgsu.edu.

This service offers a means for the general public to report issues with the BGSU website.

Faculty and staff can use this page to schedule a WebEx meeting.

A Sponsored Guest is short-to-medium term visitor to BGSU requiring internet access similar to that of a student. This also includes guests who do not receive text messages.

Visitors on campus can create a BGSU Wireless Guest Account to access the internet.

Connect to eduroam, BGSU's secure wireless network available for use by current students, faculty and staff.