Services A-Z (111)

Use this page reserve audiovisual and/or conference equipment.

Request support for a BGSU Auxiliary System.

Use this page to request access to the Blackboard Transaction System (BBTS).

Use this page to request access to the StarRez application.

This page provides direction for obtaining an individual BGLinux account.

Create a new BGSU Account here and learn more about the services provided and accounts that sync with your BGSU Account.

Request a new number and account for the BGSU fax server.

Sync your BGSU production password with your BGSU test account password.

Information on creating and posting to a BGSU blog.

Report an issue with the Bomgar application.

Request Bomgar access or security.

The process for requesting the elevation of a Bridge account.

Use this page to report an issue with Canvas.

Use this page to request administrative access for Assessment Review.

Use this page to request the creation of a Commons Group in Canvas Commons

Use the form on this page to request a Canvas course template.

Request an LTI be added to your Canvas account.

The process for authorizing ITS to copy instructor content in Canvas for another instructor.

Add or remove individual access to an office/shared email account or calendar.

Submit a request to change an existing BGSU telephone service.

Use this service to request assistance with Cisco Jabber.

Guidelines for requesting classroom technology equipment training.

Request new instructional software, or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.

Use this page for information on requesting access to the BGSU CMS.

Request a Vanity URL for your BGSU webpage.

Information on CMS training available at BGSU.

The process for requesting changes or upgrades to existing computer labs, or to request setup of a new computer lab.

Convert your physical fax line to the BGSU fax server.

Use this service to create a CRES secure email account

Campus Solutions (CSS) is BGSU's enterprise application for storing and maintaining student data. Use this page for information on reporting an issue with CSS.

Review this page for information on obtaining CSS Security Access. CSS is the acronym for Campus Solutions, BGSU’s enterprise application for storing and maintaining student data.

The information on this page will assist users with requesting access to CSS training. Please note that CSS training must be completed prior to being granted access to the system.

Request changes be made to your faculty/staff data listed in the BGSU Telephone Directory.

Make changes to your student information listed in the BGSU Telephone Directory.

Request new, change existing, or remove access to Electronic Signature Applications

Report an issue with an Electronic Signature Application

Request assistance with Electronic Signatures, including creating a new template/form, modifying an existing process, etc

Use the information provided on this page to access your account via the web, a program, or your mobile device.

Complete the form on this page to report an issue with EvaluationKIT.

Request an EvaluationKIT Department Account.

Instructions for requesting access changes for a department EvaluationKIT account.

Use this service to report a possible data error within the data warehouse.

This service is to allow data warehouse users to report problems with the way the data warehouse is functioning.

Use this page to request access to Falcon Info:STARS

Use this page to request access to iData Cookbook Data Dictionary

Use this page to request a modification to an existing data warehouse report.

Request a new report/analysis for development within the data warehouse.

Use this service to request a new file share be created, or to make changes to existing file shares.

BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.

Report an issue with Financial Management Solutions (FMS), BGSU's enterprise application for storing and maintaining financial data.

Financial Management Solutions (FMS) is BGSU's enterprise application for storing and maintaining financial data. To request FMS security access please complete the necessary steps listed on this page.

Request access to FMS online training.

Report an issue with your digital signs or the Four Winds software. If this is an immediate need, please call ITS at 419-372-0999

Request a Four Winds account to begin updating your department's digital signage.

Use this page to request a new digital sign for your department.

Use this page to request access to the Human Capital Management (HCM) application, BGSU's enterprise for storing and maintaining employee data.

Report an issue with the Human Capital Management (HCM) system, BGSU's enterprise application for storing and maintaining employee data.

Use this page to access basic HCM training courses as well as training regarding the HCM 9.2 Upgrade.

Use this page to access the Hoonuit training resource.
*The Hoonuit training service will be decommissioned on July 17, 2020.

Request a large capacity hosted conference call number for calling into meetings.

The process for requesting a laptop for use when traveling internationally for university business.

Use this page to cancel a currently scheduled lab reservation.

Submit a request to reserve and ITS-managed computer lab.

The process for requesting the creation of a ListServ.

Please Note: BGSU listserv list owners must be active BGSU account holders and the associated BGSU account must be used to moderate lists.

Report an issue or problem with Media Beacon.

Request a Media Beacon account to access the digital assets housed within a workspace.

Request a new workspace be created for use in Media Beacon.

Request a link to your service be added to the MyBGSU portal.

Request a new data drop or BGSU Internet Connection (BIC) be installed in your office or facility.

BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.

Request the installation of a new BGSU telephone service.

Request assistance moving your computer or telephone equipment to another location on campus, or to return an unneeded device to ITS inventory.

Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://bgsu.teamdynamix.com/TDClient/KB/Articl...

Faculty and staff may request a new printer or multi-function device for their department office.

If you would like to have an existing printer picked up or removed, please contact BGSU's print vendor, ComDoc, at this link: https://bgsu.teamdynamix.com/TDClient/KB/Articl...

Report issues with OnBase to ITS.

PeopleBooks is an online, searchable reference library/resource for Oracle PeopleSoft clients.

Query is a PeopleSoft end-user reporting tool that will allow users to write reports in order to extract information from FMS and CSS.

Request a Power BI workspace, add users to a workspace or request assistance setting up a data source.

Use the form on this page to submit a Project Evaluation Request to ITS.

Report an issue with the BGSU Public Calendar.

Request a new calendar be created within the BGSU Public Calendar.

Instructions for requesting to elevate a Qualtrics account.

Use this service to report an issue with Quatrics

Submit a request to discontinue/remove a current telephone service.

Use this page to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.

Use this page to report an issue with software installed on a lab, mobile device cart, or classroom computer.

Report an issue with AEM, BGSU's Content Management System.

Report an issue relating to the MyBGSU portal.

Report a malfunction with University telephone/voicemail equipment or services.

Report an issue with the Video Insight tool.

Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).

Additional Print Responsibly/PaperCut reporting for department billing charges.

Use this service to request a Turnitin instructor account.

Use this page to reset your BGSU voicemail PIN.

Use this service to request a student telephone line be added to their residence hall room.

Report an issue or request assistance with your SharePoint Site or Microsoft (MS) Team.

Procure software not currently offered/owned by the University.
**Please note: Software procurement requests typically take a minimum of 45 days to be routed through the approval process.**

Form for students to ask remote learning/technology questions during the temporary online learning window.

Information on making corrections or changes to telephone billing.

Submit a request to change the display on a University phone.

Use this page to request temporary access to the PCI network for your register(s) that accept credit card payments.

Use this service to request access to originality reports from older courses.

The process for requesting a University Advancement Report.

Request a University-owned device such as a laptop or monitor. This could be a purchase request, a quote request, a gently used request, or a request for a new hire (faculty or staff).

Use this service to request access to the Video Insight secure video camera system

Report an issue with Web Report Library.

Use this page to request access to the BGSU Web Report Library

Request access to Web Report Library training and review documentation.

Report an issue with the BGSU website www.bgsu.edu.

This service offers a means for the general public to report issues with the BGSU website.