Services A-Z (91)
Classrooms & Labs / Classroom Information & Requests
Use this page reserve audiovisual and/or conference equipment.
Enterprise Applications / Auxiliary Systems
Request support for a BGSU Auxiliary System.
Accounts / BGLinux
This page provides direction for obtaining an individual BGLinux account.
Accounts / BGSU Account & Password
Create a new BGSU Account here and learn more about the services provided and accounts that sync with your BGSU Account.
Telephone & Voicemail
Request a new number and account for the BGSU fax server.
Accounts
Sync your BGSU production password with your BGSU test account password.
Collaboration & Conferencing / Bomgar Remote Assistance
Request Bomgar access or security.
Enterprise Applications / Bridge Training Portal
The process for requesting the elevation of a Bridge account.
Academic & Research Tools / Academic Services / Canvas
Use this page to request administrative access for Assessment Review.
Academic & Research Tools / Academic Services / Canvas
Use this page to request the creation of a Commons Group in Canvas Commons
Academic & Research Tools / Academic Services / Canvas
Use the form on this page to request a Canvas course template.
Academic & Research Tools / Academic Services / Canvas
The process for authorizing ITS to copy instructor content in Canvas for another instructor.
Accounts / BGSU Email & Calendar
Add or remove individual access to an office/shared email account or calendar.
Telephone & Voicemail
Submit a request to change an existing BGSU telephone service.
Collaboration & Conferencing / Cisco Jabber (Softphone)
Use this service to request assistance with Cisco Jabber.
Classrooms & Labs / Classroom Information & Requests
Guidelines for requesting classroom technology equipment training.
Classrooms & Labs / Classroom & Lab Software
Request new instructional software, or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Classrooms & Labs / Lab Information & Requests
The process for requesting changes or upgrades to existing computer labs, or to request setup of a new computer lab.
Telephone & Voicemail
Convert your physical fax line to the BGSU fax server.
Enterprise Applications / Electronic Signature
Request new, change existing, or remove access to electronicsignature applications
Enterprise Applications / Electronic Signature
Request assistance with electronic signatures, including creating a new template/form, modifying an existing process, etc.
Accounts / BGSU Email & Calendar
Use the information provided on this page to access your account via the web, a program, or your mobile device.
Academic & Research Tools / Academic Services / EvaluationKIT
Request an EvaluationKIT department account.
Academic & Research Tools / Academic Services / EvaluationKIT
Instructions for requesting access changes for a department EvaluationKIT account.
Enterprise Applications / Enterprise Reporting / Falcon Info: STARS
Use this page to request access to Falcon Info:STARS
File Sharing / File Share
Use this service to request a new file share be created, or to make changes to existing file shares.
Firelands Request
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Enterprise Applications / Four Winds (Digital Signage)
Request a Four Winds account to begin updating your department's digital signage.
Enterprise Applications / Four Winds (Digital Signage)
Use this page to request a new digital sign for your department.
Telephone & Voicemail
Request a large capacity hosted conference call number for calling into meetings.
Office Devices
The process for requesting a laptop for use when traveling internationally for university business.
Classrooms & Labs / Lab Information & Requests
Use this page to cancel a currently scheduled lab reservation.
Classrooms & Labs / Lab Information & Requests
Submit a request to reserve and ITS-managed computer lab.
Accounts / ListServ (Mailing Lists)
The process for requesting the creation of a ListServ.
Please Note: BGSU listserv list owners must be active BGSU account holders and the associated BGSU account must be used to moderate lists.
File Sharing / Media Beacon
Request a Media Beacon account to access the digital assets housed within a workspace.
File Sharing / Media Beacon
Request a new workspace be created for use in Media Beacon.
Accounts / MyBGSU
Request a link to your service be added to the MyBGSU portal.
Network Access / New Network Service Activation
Request a new data drop or BGSU Internet Connection (BIC) be installed in your office or facility.
Accounts / BGSU Email & Calendar
BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.
Telephone & Voicemail
Request the installation of a new BGSU telephone service.
Office Devices
Request assistance moving your computer or telephone equipment to another location on campus, or to return an unneeded device to ITS inventory.
Printing / Office/Department Printing
Faculty and staff may request a new printer or multi-function device for their department office.
If you would like to have an existing printer picked up or removed, please contact BGSU's print vendor, ComDoc, at this link:
https://bgsu.teamdynamix.com/TDClient/KB/Articl...
Enterprise Applications / PeopleSoft (CSS/FMS/HCM) / Campus Solutions (CSS)
Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.
Enterprise Applications / PeopleSoft (CSS/FMS/HCM) / Other PeopleSoft Tools
Query is a PeopleSoft end-user reporting tool that will allow users to write reports in order to extract information from FMS and CSS. Use this service to request assistance writing or running a Query.
Enterprise Applications / PeopleSoft (CSS/FMS/HCM) / Campus Solutions (CSS)
Instructions on requesting training for PeopleSoft CSS, FMS or HCM.
Enterprise Applications / Enterprise Reporting / Power BI
Use this service to request the creation of a new Power BI report, or to request changes to an existing Power BI report.
Enterprise Applications / Enterprise Reporting / Power BI
Request a Power BI workspace, add users to a workspace or request assistance setting up a data source.
Projects
Use the form on this page to submit a Project Evaluation Request to ITS.
Academic & Research Tools / Research Services / Qualtrics
Instructions for requesting to elevate a Qualtrics account.
Telephone & Voicemail
Submit a request to discontinue/remove a current telephone service.
Enterprise Applications / Adobe Experience Manager (AEM)
Report an issue with AEM, BGSU's Content Management System.
Academic & Research Tools / Academic Services
Use the form on this page to report an issue with the Avalon application.
Enterprise Applications / BGSU Event Calendar/Localist
Report an issue with the BGSU event calendar.
Enterprise Applications / Web Services
Report an issue with the BGSU website www.bgsu.edu.
Enterprise Applications / Web Services
This service offers a means for the general public to report issues with the BGSU website.
Collaboration & Conferencing / Bomgar Remote Assistance
Report an issue with the Bomgar application.
Classrooms & Labs / Classroom Information & Requests
Use this page to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.
Classrooms & Labs / Classroom & Lab Software
Use this page to report an issue with software installed on a lab, mobile device cart, or classroom computer.
Enterprise Applications / Enterprise Reporting / Falcon Info: STARS
Use this service to report a possible data error within the data warehouse.
Enterprise Applications / Enterprise Reporting / Falcon Info: STARS
This service is to allow data warehouse users to report problems with the way the data warehouse is functioning.
Enterprise Applications / Electronic Signature
Report an issue with an electronic signature application.
Academic & Research Tools / Academic Services / EvaluationKIT
Complete the form on this page to report an issue with EvaluationKIT.
Enterprise Applications / Four Winds (Digital Signage)
Report an issue with your digital signs or the Four Winds software. If this is an immediate need, please call ITS at 419-372-0999
File Sharing / SharePoint Sites & MS Teams
Report an issue or request assistance with your SharePoint Site or Microsoft (MS) Team.
File Sharing / Media Beacon
Report an issue or problem with Media Beacon.
Accounts / MyBGSU
Report an issue relating to the MyBGSU portal.
Academic & Research Tools / Research Services / Qualtrics
Use this service to report an issue with Quatrics
Telephone & Voicemail
Report a malfunction with University telephone/voicemail equipment or services.
Enterprise Applications / Video Insight
Report an issue with the Video Insight tool.
Enterprise Applications / Enterprise Reporting / Web Report Library
Report an issue with Web Report Library.
Enterprise Applications / Enterprise Reporting / Falcon Info: STARS
Use this page to request a modification to an existing data warehouse report.
Enterprise Applications / Enterprise Reporting / Falcon Info: STARS
Request a new report/analysis for development within the data warehouse.
File Sharing / SharePoint Sites & MS Teams
Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).
Printing / Office/Department Printing
Additional Print Responsibly/PaperCut reporting for department billing charges.
Telephone & Voicemail
Use this page to reset your BGSU voicemail PIN.
Telephone & Voicemail
Use this service to request a student telephone line be added to their residence hall room.
Office Devices
Procure software not currently offered/owned by the University.
**Please note: Software procurement requests typically take a minimum of 45 days to be routed through the approval process.**
Academic & Research Tools / Academic Services / Canvas
Form for students to ask remote learning/technology questions during the temporary online learning window.
Telephone & Voicemail
Information on making corrections or changes to telephone billing.
Telephone & Voicemail
Request changes be made to your faculty/staff data listed in the BGSU Telephone Directory.
Telephone & Voicemail
Submit a request to change the display on a University phone.
Network Access / PCI Network (Cash Registers)
Use this page to request temporary access to the PCI network for your register(s) that accept credit card payments.
Enterprise Applications / Auxiliary Systems
Use this page to request access to Transaction System Enterprise (TSE)
Academic & Research Tools / Academic Services / Turnitin
Use this service to request a Turnitin instructor account.
Enterprise Applications / Auxiliary Systems
The process for requesting a University Advancement Report.
Office Devices
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
Enterprise Applications / Video Insight
Use this service to request access to the Video Insight secure video camera system
Enterprise Applications / Enterprise Reporting / Web Report Library
Use this page to request access to the BGSU Web Report Library
Enterprise Applications / Enterprise Reporting / Web Report Library
Request access to Web Report Library training and review documentation.
Accounts
Use this page to request an external email account be whitelisted.