University Device Request

Please note: due to a global chip shortage, Dell has reported that lead times for certain accessories and devices may be delayed by up to two months.

Who can use it?

BGSU faculty and staff.

What is it?

The process for requesting a new or replacement device or add-on/accessory for current employees, requesting a new device for new hires, requesting devices for a University event, and/or requesting a student/shared device.* If you are experiencing an issue with your current University-device, please contact the ITS service desk directly at 419-372-0999 or ITSchat.bgsu.edu.

*Please note: A separate request should be made for each individual device needed (excluding event requests). 

View Device Models and Specs

What Is Included With My University Laptop?

BGSU Device & Accessory Purchasing Guidelines

For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system.

Where to get it?

Please complete the Request Device form on this page to notify ITS of your request. 

Please note: If the request is for a new hire device, tenure track faculty and full-time staff will receive new computers. Non-tenure track faculty and part-time staff receive best-available replacement computers.

How to use it?

Once the form has been submitted it will be reviewed by ITS and you will be notified of approval/denial. More information may need to be collected upon approval.

This page is not intended to be used for the University's Employee Device Upgrade (EDU) Project. 

How much does it cost?

New Device Requests

Costs for new device purchases are dependent on the system.

View Current Standard System Costs

New Hire Device Requests

There are no costs for new hire standard device requests.

View Standard Device Offerings

Replacement and Shared/Student Device Requests

There are no costs incurred for replacement and shared/student device requests made by non-auxiliary departments. Replacement and shared/student devices will be issued in the form of a gently-used University-owned device.

View Replacement Devices*

*Scroll down to the Replacement Devices section of the webpage.

Auxiliary Device Requests

BGSU auxiliaries requesting new devices are charged based on the make and model of hardware purchased. Auxiliaries requesting a device to replace an existing device (Replacement Device) can receive a credit of $50.00 or more toward the purchase of the replacement device, dependent on the depreciated value of the device being replaced. To receive this credit, please be sure to select Replacement Device from the What will this device be used for field, and provide the asset tag when completing the form. After receiving the form, ITS will communicate the credit value via the assigned ticket.

View Devices

 
Request Device

Details

Service ID: 20608
Created
Tue 6/13/17 10:56 AM
Modified
Mon 7/19/21 10:01 AM