Knowledge Base

Categories (8)

Information regarding MyBGSU, BGSU email, passwords, Duo Two Factor Authentication, account security, Access BGSU, etc.

Self-help tools for using classroom equipment and BGSU computer labs.

Guides for using BGSU-supported tools such as Webex, Zoom, Telepresence, Cisco Jabber, Microsoft Teams, etc.

Applications & software vital to university operations, including: Office 365, PeopleSoft CSS/FMS/HCM, Adobe Sign, Four Winds, BGLinux, etc.

Client Services team processes and general device troubleshooting.

Guides for connecting to the BGSU wireless networks (eduroam, Resmedianet), guest access, and off campus access (VPN).

Campus printing guides, including: Falcon Print for office/department printing, student/personal printing and Mobility Print services.

Configuration guides for mobile devices & streaming/gaming systems. Also includes BGSU hardware & office equipment information.