University Device Connected to eduroam Network, but "No Internet"

1. Ensure your device is connected to eduroam.
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2. Select the Start Menu/Windows symbol from the bottom left corner of the Windows taskbar.
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3. Select the Settings/Gear symbol.
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4. Select Network & Internet and then Select  Wi-Fi.
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5. Select Manage Known Networks.
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6. Select Eduroam.
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7. Click the Edit button for Advanced Wi-Fi network properties.
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8. Select the Security tab and Click on the Settings button.
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9. Select and enter the settings as displayed in the next picture.
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   • Select OK.
10. Within the Security tab  select the Advanced settings button.
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11. Change the authentication mode to User or computer authentication and check Enable single sign on for this network.
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12. Select OK.

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.