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General audio troubleshooting steps for Windows devices.

Troubleshooting steps for known Outlook issues including sync issues and macOS Outlook search issues.

Mac device audio troubleshooting steps.

Instructions for troubleshooting eduroam connection with "no internet"

Troubleshooting steps for common Web Clock issues.

Instructions for reporting an issue with OnBase.

Information on printer training, reporting an issue with or requesting support for a university printer, PERRY proTECH contact information, etc.

Workaround for issue with Canvas New Quizzes & Lockdown Browser.

Instructions for working around the Canvas known issue with importing new quizzes.

Information regarding the ITS Reported Issues webpage and what it is used for.

Microsoft Teams troubleshooting steps.

Fix for users trying to access MS Teams via Canvas and are stuck in a login loop.

Instructions for reporting a PeopleSoft (CSS/FMS/HCM) issue.

Troubleshooting steps for Zoom recordings.

Troubleshooting steps for issues converting a personal Zoom account to a BGSU zoom account.