Search28 Results
- Knowledge Base
- IT Troubleshooting, Requests & Guidelines
Information regarding the ITS Reported Issues webpage and what it is used for.
- Knowledge Base
- Applications/Software
- Canvas
- Canvas for Faculty
- Canvas Studio
Instructions for fixing a camera issue in Canvas Studio on a Mac.
- Knowledge Base
- Applications/Software
- Canvas
- Canvas for Faculty
- Troubleshooting, How Tos & General Information
Troubleshooting information for when images do not load in Canvas.
- Knowledge Base
- Applications/Software
- Zoom
- Zoom in Canvas
Troubleshooting steps for Zoom recordings.
- Knowledge Base
- Applications/Software
- Zoom
- Zoom Meetings & Recordings
Troubleshooting steps for issues converting a personal Zoom account to a BGSU zoom account.
- Knowledge Base
- Communication Tools
- Microsoft Teams
- General Information & Settings
Microsoft Teams troubleshooting steps.
- Knowledge Base
- Applications/Software
- Canvas
Fix for users trying to access MS Teams via Canvas and are stuck in a login loop.
- Knowledge Base
- Network Services
- Wireless Networks
- eduroam Troubleshooting Information
Troubleshooting instructions for device stuck in "connecting" to eduroam state.
- Knowledge Base
- Applications/Software
- Canvas
- Canvas for Faculty
- Canvas Quizzes
- Respondus Lockdown Browser
Troubleshooting steps for issues with Respondus Lockdown Browser not detecting a device's internal webcam.
- Knowledge Base
- BGSU Accounts
- Access BGSU
Instructions for resetting your Access BGSU password.
- Knowledge Base
- BGSU Accounts
- BGSU Account & Password
Troubleshooting steps for users unable to log in to their Library Account.
- Knowledge Base
- Applications/Software
- Four Winds
Information regarding who is responsible for digital sign content.
- Knowledge Base
- Printing
- University Printing
Information on printer training, reporting an issue with or requesting support for a university printer, PERRY proTECH contact information, etc.
- Knowledge Base
- Applications/Software
- Qualtrics
Information on reporting an issue with Qualtrics.
- Knowledge Base
- BGSU Accounts
- Two Factor Authentication (Duo)
Common Duo issues/troubleshooting steps.