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Mac Laptop Not Displaying in Classrooms
How to get a newer Mac laptop to display in a BGSU classroom.
Canvas File Upload Using Microsoft OneDrive in Edge Browser
File Upload in Canvas using Microsoft OneDrive in Edge Browser will return a blank page or an error message of authentication failed while trying to use the standard Microsoft Edge browser. Instructions for current workaround.
Reporting a Canvas Issue
Information on reporting an issue with Canvas.
Printer Support Information (PERRY proTECH)
Information on reporting an issue with or requesting support for a university printer, PERRY proTECH contact information, etc.
Mac Audio Troubleshooting
Mac device audio troubleshooting steps.
Windows 10 1909+ Microphone Issue
Troubleshooting for Windows 10 version 1909 and higher microphone issues.
Transcript Upload Issue
Workaround for transcript upload issue.
How Do I Report an Issue With a PeopleSoft Application (CSS/FMS/HCM)?
Instructions for reporting an FMS issue.
Web Clock Troubleshooting
Troubleshooting steps for common Web Clock issues.
Duo Two Factor Authentication Troubleshooting
Common Duo issues/troubleshooting steps.
University Device Connected to eduroam Network, but "No Internet"
Instructions for troubleshooting eduroam connection with "no internet"
Canvas New Quizzes + Lockdown Browser Known Issue
Workaround for issue with Canvas New Quizzes & Lockdown Browser.
Canvas New Quizzes Import Issue
Instructions for working around the Canvas known issue with importing new quizzes.
Reporting Issues With OnBase
Instructions for reporting an issue with OnBase.
ITS Reported Issues Webpage
Information regarding the ITS Reported Issues webpage and what it is used for.