Issue
Student sees Rocket Screen with Access Denied error when trying to review results and/or feedback for quiz in Canvas New Quizzes
Environment
Canvas New Quizzes + Lockdown Browser
Workaround
The instructor has two options:
Option 1: Instructor should navigate to Lockdown Browser and remove the Lockdown Browser requirement for the Canvas New Quiz. This will allow student to see the quiz results while in a normal browser.
Option 2: Instructor should grade the exam after the quiz availability has ended. Once graded, the instructor can navigate to quiz and extend the available date. This will allow the students to view the quiz in Lockdown Browser until the available date expires. This also will allow any student that still has attempts available the opportunity to take the quiz.
For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.