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- Knowledge Base
- University & Personal Devices
- University Devices
- Office Equipment & Hardware
- General Information & FAQ
The guide will show you how to run programs using local administrative rights.
- Knowledge Base
- Network Services
- Wireless Networks
- eduroam Troubleshooting Information
Instructions for troubleshooting eduroam connection with "no internet"
- Knowledge Base
- Applications/Software
- Adobe
Instructions for changing the default PDF program on a Windows 10 device.
- Knowledge Base
- Network Services
How to use the free utility/installer provided by eduroam that configures all the settings a system needs to connect.
- Knowledge Base
- Communication Tools
- Microsoft Teams
- General Information & Settings
Instructions for installing the Microsoft Teams application on your university-owned device.
- Knowledge Base
- IT Troubleshooting, Requests & Guidelines
- General Troubleshooting & How-Tos
General audio troubleshooting steps for Windows devices.
- Knowledge Base
- IT Troubleshooting, Requests & Guidelines
- General Troubleshooting & How-Tos
Microsoft and Apple documentation for configuration of display settings when using multiple external displays.
- Knowledge Base
- IT Troubleshooting, Requests & Guidelines
- General Troubleshooting & How-Tos
Pairing a Bluetooth device with a Mac or Windows computer.
- Knowledge Base
- University & Personal Devices
- University Devices
- Windows Version Updates
Instructions for upgrading your university-owned Windows device to the Windows 11 OS.
- Knowledge Base
- Applications/Software
Information on Windows/Mac dictation tools.
- Knowledge Base
- BGSU Accounts
- BGSU Account & Password
- BGSU Password
Instructions for syncing your device login password with your new BGSU password while off-campus.
- Knowledge Base
- BGSU Accounts
- Email & Calendar
- Outlook Calendar & Email
Instructions for adding and using Outlook shared email accounts and calendars.
- Knowledge Base
- University & Personal Devices
- University Devices
- Windows Version Updates
Instructions for upgrading your university-owned Windows device to the latest Windows OS version (version 20H2).
- Knowledge Base
- University & Personal Devices
- University Devices
- Windows Version Updates
Information about Windows version updates.
- Knowledge Base
- Applications/Software
This guide outlines what Students will need in order to obtain a Windows 11 license key and what VM software to purchase. (students only)