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- Knowledge Base
- University & Personal Devices
- University Devices
- Office Equipment & Hardware
- General Information & FAQ
The guide will show you how to run programs using local administrative rights.
- Knowledge Base
- University & Personal Devices
- University Devices
- Windows Version Updates
Instructions for upgrading your university-owned Windows device to the latest Windows OS version (version 20H2).
- Knowledge Base
- University & Personal Devices
- University Devices
- Windows Version Updates
Instructions for upgrading your university-owned Windows device to the Windows 11 OS.
- Knowledge Base
- University & Personal Devices
- University Devices
- Windows Version Updates
Information about Windows version updates.
- Knowledge Base
- Applications/Software
- CrashPlan
Instructions to complete common tasks with CrashPlan.
- Knowledge Base
- Applications/Software
- Adobe
Instructions for changing the default PDF program on a Windows 10 device.
- Knowledge Base
- Applications/Software
This guide outlines what Students will need in order to obtain a Windows 11 license key and what VM software to purchase. (students only)
- Knowledge Base
- Applications/Software
Information on Windows/Mac dictation tools.
- Knowledge Base
- BGSU Accounts
- Email & Calendar
- Outlook Calendar & Email
Instructions for adding and using Outlook shared email accounts and calendars.
- Knowledge Base
- IT Troubleshooting, Requests & Guidelines
- General Troubleshooting & How-Tos
Microsoft and Apple documentation for configuration of display settings when using multiple external displays.
- Knowledge Base
- University & Personal Devices
- Personal Devices
- Personal Computers
Information on the software support services offered for personal computers.
- Knowledge Base
- Printing
- University Printing
Instructions for installing PERRY proTECH office printer drivers on University-owned Windows devices.
- Knowledge Base
- IT Troubleshooting, Requests & Guidelines
- Internet Browser Support
Instructions for setting a default browser on Mac and Windows devices.
- Knowledge Base
- Communication Tools
- Microsoft Teams
- General Information & Settings
Instructions for installing the Microsoft Teams application on your university-owned device.
- Knowledge Base
- IT Troubleshooting, Requests & Guidelines
- General Troubleshooting & How-Tos
General audio troubleshooting steps for Windows devices.