Install Printer on Windows Office Devices

Question

How do I install the Falcon Print driver on my Windows office device?

Steps

Please Note: The steps below are for university-owned, Windows computers in which you are the primary user. 

Option One

  1. Obtain printer name from department contact.
  2. In the Windows Search box type \\bgsuprint.bgsu.edu\.  
  3. Type the first few letters of building name after the backslash (\). For example: \\bgsuprint.bgsu.edu\Hay.
  4. Scroll through the listing and select the printer name
  5. The printer installation will begin.
  6. Once the installation dialog box disappears and finishes running, the printer is ready to use.

Option Two

  1. Obtain printer name from department contact.
  2. Open the Run box by holding Windows Key + R.
  3. Copy \\bgsuprint.bgsu.edu\PrinterName and paste it into the Run box.
    • Please note: You must replace PrinterName with the actual printer name to which you wish to connect. For example: \\bgsuprint.bgsu.edu\Hayes000.
  4. Select OK.
  5. The printer installation will begin.
  6. Once the installation dialog box disappears and finishes running, the printer is ready to use.

 

If you are unable to obtain the printer name from your department contact, please contact ITS and have the associated ComDoc contract number of the printer (located on the device's ComDoc sticker) readily available. 

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

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Details

Article ID: 53182
Created
Thu 5/3/18 9:19 AM
Modified
Wed 8/26/20 11:22 AM