Question
How do I install the office printer driver on my University Windows computer?
Answer
The steps below are for university-owned, Windows computers in which you are the primary user. You must be connected to the BGSU VPN/Pulse Secure to install a printer from off-campus.
*If you are unable to obtain the printer name from your department contact, please contact ITS and have the associated PERRY proTECH contract number of the printer (located on the device's PERRY proTECH sticker) readily available.
Expand these panels to view the installation steps.
Installing a PERRY proTECH Printer
Option One
- Obtain printer name from department contact.*
- In the Windows Search box type \\bgsuprint.bgsu.edu\.
- Type the first few letters of the printer name after the backslash (\). For example: \\bgsuprint.bgsu.edu\HAY....
- Scroll through the listing and select the printer name.
- The printer installation will begin.
- Once the installation dialog box disappears and finishes running, the printer is ready to use.
Option Two
- Obtain printer name from department contact.*
- Open the Run box by holding Windows Key + R.
- Type \\bgsuprint.bgsu.edu\PRINTERNAME into the Run box.
- Please note: You must replace PRINTERNAME with the actual printer name to which you wish to connect. For example: \\bgsuprint.bgsu.edu\HAYES000.
- Select OK.
- The printer installation will begin.
- Once the installation dialog box disappears and finishes running, the printer is ready to use.
- Test Printing - For each printer added, you may wish to attempt to print a job to verify setup is functional:
- Test prints must be completed with a BGSU user logged in, not a local account.
- Do not test any print job that has sensitive data.
* If you are unable to obtain the printer name from your department contact, please contact ITS and have the associated PERRY proTECH contract number of the printer (located on the device's PERRY proTECH sticker) readily available.
Installing Student Print Release Queues on a University Computer
It is possible to add Student Print Release printers (lab printers BG-Print-BW & BG-Print-Color) to a university device. This will allow printing to student printers from university device and will still charge the user's account for printing. This may be desirable, for instance, if a graduate student has a university device but needs to print jobs for their student course work or personal use. For assistance with this please contact the ITS service desk.
For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.