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Services or Offerings?
Request changes be made to your faculty/staff data listed in the BGSU Telephone Directory.

BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.

Faculty and staff may request a new printer or multi-function device for their department office.

If you would like to have an existing printer picked up or removed, please contact BGSU's print vendor, ComDoc, at this link: https://bgsu.teamdynamix.com/TDClient/KB/Articl...

Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
**Please note: due to a global chip shortage, Dell has reported that lead times for certain accessories and devices may be delayed by up to two months.**

BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.

The process for requesting the creation of a ListServ.

Please Note: BGSU listserv list owners must be active BGSU account holders and the associated BGSU account must be used to moderate lists.

Submit a request to reserve and ITS-managed computer lab.

Request assistance moving your computer or telephone equipment to another location on campus, or to return an unneeded device to ITS inventory.

As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction for more information (https://www.bgsu.edu/design-and-construction.ht...

Instructions for requesting to elevate a Qualtrics account.

Use this page to request the creation of a Commons Group in Canvas Commons

Use this service to request access to the Video Insight secure video camera system

Use this service to report an issue with Quatrics

Use this page to request administrative access for Assessment Review.

Report an issue with Web Report Library.

Use this page to cancel a currently scheduled lab reservation.