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The process for requesting changes or upgrades to existing computer labs, or to request setup of a new computer lab.

Submit a request to reserve and ITS-managed computer lab.

Use this page to report an issue with software installed on a lab, mobile device cart, or classroom computer.

Request new instructional software, or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.

Request assistance moving your computer or telephone equipment to another location on campus, or to return an unneeded device to ITS inventory.

As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction for more information (https://www.bgsu.edu/design-and-construction.ht...

Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://bgsu.teamdynamix.com/TDClient/KB/Articl...

BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.

Use the information provided on this page to access your account via the web, a program, or your mobile device.

Use this page to cancel a currently scheduled lab reservation.

Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
**Please note: due to a global chip shortage, Dell has reported that lead times for certain accessories and devices may be delayed by up to two months.**

Guidelines for requesting classroom technology equipment training.

Use this page to request a new digital sign for your department.

Use this page to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.

Use this service to request assistance with Cisco Jabber.