Classroom/Lab Software Install Request

Who can use it?

What is it?

Where to get it?

How to use it?

• ITS will only install software that will be used for BGSU class instruction.
• Installation of pre-release, preview, or trial versions of software is not permitted.
• Software new to labs or classrooms is subject to legal review as outlined in our Software Purchase & Request Process article.
• After completing the form, if not available electronically, please deliver the following items to the Information Technology Services (ITS) service desk in 110 Hayes Hall. 
  • A physical copy of the media needed to install the software.
  • Serial numbers, license codes, accounts, dongles, or guides needed to complete the installation.
  • A copy of the proof of purchase, end-user license agreement (EULA), and any Terms & Conditions and privacy policies associated with the software.
• Work will not begin until the legal review process has completed and all items necessary to complete the installation have been received.
• For best service, software requests should be submitted by the following dates if needed for the first day of classes:

• Software requested for the start of a semester/session submitted after these dates will be handled in the order received. As there are typically a large number of requests at the start of each semester/session, there may be considerable delays in processing the request.
• ITS will attempt to complete software requests made outside of the start of the semester/session within 10 business days following any legal review, provided all items necessary to complete the installation have been received. 
  • Complex software installations requiring services such as a supporting server configuration may take longer than 10 business days.

How much does it cost?