Classroom/Lab Software Install Request

Who can use it?

BGSU faculty and staff.

What is it?

This service is used to request the installation of software or an upgrade to existing software in an ITS-managed classroom, computer lab, or mobile device cart.

How to request it?

Please submit request form on this page to request a software installation or upgrade.

Before submitting a request, please review the software already available on our List of BGSU Provided Software.

How to use it?

  • ITS will only install software that will be used for BGSU class instruction.
  • Installation of pre-release, preview, or trial versions of software is not permitted.
  • The number of software licenses owned and provided to complete the request needs to be sufficient to cover the number of computers in the requested computer lab or classroom.
  • Software new to labs or classrooms is subject to legal, accessibility, and other reviews as outlined in our Software Purchase & Request Process article.
  • After completing the form, if not available electronically, please deliver the following items to Information Technology Services (ITS) in 134 Hayes Hall.
    • A physical copy of the media needed to install the software.
    • Serial numbers, license codes, accounts, dongles, or guides needed to complete the installation.
    • A copy of the proof of purchase, end-user license agreement (EULA), and any Terms & Conditions and privacy policies associated with the software.
  • Work will not begin until the legal review process has completed and all items necessary to complete the installation have been received.
  • For best service, software requests should be submitted by the following dates if needed for the first day of classes:

 

SEMESTER/SESSION

SUBMISSION DEADLINE

Spring Semester 2023 October 28, 2022
Summer Session 2023 April 28, 2023
Fall Semester 2023 April 28, 2023
Spring Semester 2024 October 27, 2023
Summer Semester 2024 April 29, 2024
Fall Semester 2024 April 29, 2024
Spring Semester 2025 October 25, 2024
Summer Semester 2025 April 28, 2025
Fall Semester 2025 April 28, 2025
Spring Semester 2026 October 24, 2025
Summer Semester 2026 April 27, 2026
Fall Semester 2026 April 27, 2026

 

  • Software requested for the start of a semester/session submitted after these dates will be handled in the order received. As there are typically a large number of requests at the start of each semester/session, there may be considerable delays in processing the request.
  • ITS will attempt to complete software requests made outside of the start of the semester/session within 10 business days following any legal review, provided all items necessary to complete the installation have been received. 
    • Complex software installations requiring services such as a supporting server configuration may take longer than 10 business days.

Please Note: For University construction projects involving a classroom or computer lab that are not complete within 15 business days of the start of the subsequent term, ITS cannot guarantee that the installation of technology and/or provisioning of software will be available for the first day of classes.

The Summer/Fall 2023 software request deadline was communicated via to BGSU faculty and decentralized IT staff on the following dates:

  • Email to all faculty with subject line: Important IT information for Spring SemesterJanuary 4, 2023 
  • Campus Updates scheduled for these dates: 2/1, 2/15, 3/1, 3/15, 3/29, 4/12, 4/26 

How much does it cost?

There are no costs associated with this service.

 
Submit Request Form

Related Articles (3)

The link contained within this article help you find software BGSU has to offer.
Steps taken to route a software or domain purchase request through the approval process
Information on terms & conditions review during the software/domain purchase process

Details

Service ID: 8447
Created
Wed 5/6/15 1:51 PM
Modified
Wed 2/8/23 10:00 AM