Classroom/Lab Software Install Request

Who can use it?

BGSU faculty and staff.

What is it?

This service is used to request the installation of software or an upgrade to existing software in an ITS-managed classroom, computer lab, or mobile device cart.

Where to get it?

Please complete the Request Software form to request a software installation or upgrade.

Before submitting a request, please review the software already available on our List of BGSU Provided Software.

How to use it?

  • ITS will only install software that will be used for BGSU class instruction.
  • Installation of pre-release, preview, or trial versions of software is not permitted.
  • Software new to labs or classrooms is subject to legal review as outlined in our Software Purchase & Request Process article.
  • After completing the form, if not available electronically, please deliver the following items to the Information Technology Services (ITS) service desk in 110 Hayes Hall. 
    • A physical copy of the media needed to install the software.
    • Serial numbers, license codes, accounts, dongles, or guides needed to complete the installation.
    • A copy of the proof of purchase, end-user license agreement (EULA), and any Terms & Conditions and privacy policies associated with the software.
  • Work will not begin until the legal review process has completed and all items necessary to complete the installation have been received.
  • For best service, software requests should be submitted by the following dates if needed for the first day of classes:

 

SEMESTER/SESSION

SUBMISSION DEADLINE

Spring Semester 2021

October 30, 2020

Summer Sessions 2021

April 30, 2021

Fall Semester 2021

April 30, 2021

Winter Session 2022

October 29, 2021

Spring Semester 2022

October 29, 2021

Summer Sessions 2022

April 29, 2022

Fall Semester 2022

April 29, 2022

 

  • Software requested for the start of a semester/session submitted after these dates will be handled in the order received. As there are typically a large number of requests at the start of each semester/session, there may be considerable delays in processing the request.
  • ITS will attempt to complete software requests made outside of the start of the semester/session within 10 business days following any legal review, provided all items necessary to complete the installation have been received. 
    • Complex software installations requiring services such as a supporting server configuration may take longer than 10 business days.

Please Note: For University construction projects involving a classroom or computer lab that are not complete within 15 business days of the start of the subsequent term, ITS cannot guarantee that the installation of technology and/or provisioning of software will be available for the first day of classes.

The Summer/Fall 2021 software request deadline was communicated via direct email to BGSU faculty and decentralized IT staff on the following dates:

  • January 6, 2021 (All Faculty)
  • February 16, 2021 (All Faculty)
  • March 10, 2021 (All Faculty & Decentralized IT Staff)
  • April 1, 2021 (Faculty & Decentralized IT Staff)
  • April 21, 2021 (Faculty & Decentralized IT Staff)

How much does it cost?

There are no costs associated with this service.

 
Request Software

Details

Service ID: 8447
Created
Wed 5/6/15 1:51 PM
Modified
Wed 7/14/21 10:46 AM