Classroom/Lab Software Install Request

Who can use it?

What is it?

How to request it?

How to use it?

• ITS will only install software that will be used for BGSU class instruction.
• Installation of pre-release, preview, or trial versions of software is not permitted.
• The number of software licenses owned and provided to complete the request needs to be sufficient to cover the number of computers in the requested computer lab or classroom.
• Software new to labs or classrooms is subject to legal, accessibility, and other reviews as outlined in our Software Purchase & Request Process article.
• After completing the form, if not available electronically, please deliver the following items to Information Technology Services (ITS) in 134 Hayes Hall.
  • A physical copy of the media needed to install the software.
  • Serial numbers, license codes, accounts, dongles, or guides needed to complete the installation.
  • A copy of the proof of purchase, end-user license agreement (EULA), and any Terms & Conditions and privacy policies associated with the software.
• Work will not begin until the legal review process has completed and all items necessary to complete the installation have been received.
• For best service, software requests should be submitted by the following dates if needed for the first day of classes:

• Software requested for the start of a semester/session submitted after these dates will be handled in the order received. As there are typically a large number of requests at the start of each semester/session, there may be considerable delays in processing the request.
• ITS will attempt to complete software requests made outside of the start of the semester/session within 10 business days following any legal review, provided all items necessary to complete the installation have been received. 
  • Complex software installations requiring services such as a supporting server configuration may take longer than 10 business days.

Please Note: For University construction projects involving a classroom or computer lab that are not complete within 15 business days of the start of the subsequent term, ITS cannot guarantee that the installation of technology and/or provisioning of software will be available for the first day of classes.

The Summer/Fall 2023 software request deadline was communicated via to BGSU faculty and decentralized IT staff on the following dates:

• Email to all faculty with subject line: Important IT information for Spring Semester - January 4, 2023 
• Campus Updates scheduled for these dates: 2/1, 2/15, 3/1, 3/15, 3/29, 4/12, 4/26 
• Email to all faculty with subject line: Reminder: Submit academic software requests for Summer/Fall 2023 by Apr. 28- February 15, 2023 
• Email to all faculty with subject line: Reminder: Submit academic software requests for Summer/Fall 2023 by Apr. 28- March 15, 2023
• Message posted to Canvas Dashboard 3/21/23-4/28/23
• Email to all faculty with subject line: Reminder: Submit academic software requests for Summer/Fall 2023 by Apr. 28- April 4, 2023 
• Email to all faculty with subject line: Final Reminder: Submit academic software requests for Summer/Fall 2023 by Apr. 28- April 24, 2023 

How much does it cost?