Classroom/Lab Software Install Request

Who can use it?

BGSU faculty and staff.

What is it?

This service is used to request the installation of software or an upgrade to existing software in an ITS-managed classroom, computer lab, or mobile device cart.

Where to get it?

Please complete the Request Software form to request a software installation or upgrade.

Before submitting a request, please review the software already available on our List of BGSU Provided Software.

How to use it?

  • ITS will only install software that will be used for BGSU class instruction.
  • Installation of pre-release, preview, or trial versions of software is not permitted.
  • Software new to labs or classrooms is subject to legal review as outlined in our Software Purchase & Request Process article.
  • After completing the form, if not available electronically, please deliver the following items to the Information Technology Services (ITS) service desk in 110 Hayes Hall. 
    • A physical copy of the media needed to install the software.
    • Serial numbers, license codes, accounts, dongles, or guides needed to complete the installation.
    • A copy of the proof of purchase, end-user license agreement (EULA), and any Terms & Conditions and privacy policies associated with the software.
  • Work will not begin until the legal review process has completed and all items necessary to complete the installation have been received.
  • For best service, software requests should be submitted by the following dates if needed for the first day of classes:

 

SEMESTER/SESSION

SUBMISSION DEADLINE

Fall Semester 2020

May 11, 2020

Winter Session 2020-2021

October 23, 2020

Spring Semester 2021

October 23, 2020

Summer Sessions 2021

April 16, 2021

Fall Semester 2021

April 16, 2021

 

  • Software requested for the start of a semester/session submitted after these dates will be handled in the order received. As there are typically a large number of requests at the start of each semester/session, there may be considerable delays in processing the request.
  • ITS will attempt to complete software requests made outside of the start of the semester/session within 10 business days following any legal review, provided all items necessary to complete the installation have been received. 
    • Complex software installations requiring services such as a supporting server configuration may take longer than 10 business days.

How much does it cost?

There are no costs associated with this service.

 
Request Software

Details

8447
Created
Wed 5/6/15 1:51 PM
Modified
Thu 6/25/20 8:33 AM