Articles (10)

Do I Have to Authenticate Using Duo Every Time I Check My Email?

How to configure Duo so that you do not need to authenticate every time you check your email.

Duo Authentication When Accessing a BGSU Test Account

User instructions for how to use Duo authentication when accessing a BGSU test account.

Duo Supported Operating Systems & Email Applications

Details regarding email applications and iOS/Android versions that Duo supports.

Duo Two Factor Security Tokens

Instructions for purchasing and using a Duo security token.

Forgotten/Lost Duo Authentication Device

Information on how to handle a forgotten, lost, stolen or destroyed Duo authentication device.

How Do I Add a New Mobile Phone/Tablet (Different Phone Number) to Duo?

Instructions for adding a new device with a new phone number to Duo (if you still have the old device).

Using Duo Outside of the United States

Information on using Duo internationally.

Where Do I Find the Duo QR Code?

Instructions for locating the Duo new device configuration QR code.

Can I Access Canvas Without Using Duo?

Information about accessing Canvas with Two Factor Authentication protection

How Do I Add a New Duo Device (Same Phone Number)?

Instruction on how to add a new device with the same phone number to the Duo Authentication system