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What is the Difference Between the ITS Service Catalog and Knowledge Base?
Information regarding the IT Service Catalog and Knowledge Base, inlcuding their differences and what users will find in each.
Technology Review Process
Steps taken to route new BGSU technology requests through the approval process
Device & Accessory Purchasing Guidelines
Guidelines for purchasing devices and accessories at BGSU.
ITS Project Approvals & Governance
The steps a Project Evaluation Request must go through for approval and details about the ITS project governance process
How Do I View My ITS Tickets?
Instructions for viewing your ITS ticket requests.
Accessing Adobe Creative Cloud Software
Information regarding accessing Adobe Creative Cloud software.
How to Request a Bridge Editor or Publisher Role
Information on how to request a Bridge Editor or Publisher role as well as the various requirements & acknowledgements associated with these rolls and additional information and resources.
BGSU Technology Review Process & Multifactor Authentication
Information about MFA requirements for new BGSU technology review requests.
Bridge Changes That Require an ITS Ticket
A list of Bridge changes and/or assistance that require an ITS ticket.
ITS Start of Term Freeze
Information regarding ITS' Start of Term Freeze procedure.
Student PaperCut Refunds
Instructions for students to request a PaperCut (printing) refund.
Technology Review Outcomes
An explanation of the various Technology Review Request outcomes.
Zoom Webinar Requests
Information on utilizing Zoom Webinars at BGSU.
How to Request Access to PeopleSoft (CSS/FMS/HCM)
Instructions for requesting access to PeopleSoft CSS/FMS/HCM
PeopleSoft Security Request Approvals & Workflow
Information regarding PeopleSoft security requests approvals and workflows, including how to check the status of a submitted form.