Bridge Changes That Require an ITS Ticket

ticket request form bridge-training ITS-ticket content change group owner assistance course delete publish archive archived report-issue add-group publish-content

Question

Which types of Bridge changes and/or assistance require an ITS ticket?

Answer

The following Bridge changes/requests require users to submit an ITS ticket:

Report issue – Bridge Assistance
Add Group to course – Bridge Assistance
Change course owner – Bridge Assistance
Request other assistance – Bridge Assistance
Publishing content – Bridge Content publish/archive
Deleting/Archiving content – Bridge Content publish/archive

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

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