Forgotten/Lost Duo Authentication Device

Question

What do I do if I forget my Duo device at home or if it is lost/stolen/destroyed?

Answer

Expand the panels in this article for information on handling a forgotten or lost/stolen/destroyed Duo authentication device. 

 

**Please do not approve Duo authentication requests if you have not attempted to log in to a protected service. For more information review this article** 

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

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Details

Article ID: 159302
Created
Mon 5/20/24 2:54 PM
Modified
Mon 5/20/24 4:09 PM