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Which iOS Versions are Supported By Duo Mobile?
Duo-supported iOS versions.
Which Android Versions are Supported By Duo Mobile?
Duo-supported Android versions.
How Do I Purchase a Two Factor Token?
The process for purchasing a Two Factor Authentication security token.
Connect to VPN via Pulse Secure
Instructions for connecting to BGSU VPN using Pulse Secure
Unable to Scan Duo QR Code
Information on an alternative to scanning the Dupo QR code.
Updating Your Duo Settings
Information on updating Duo settings and devices.
Duo Two Factor Authentication Setup - Mobile Phone/SMS Text Message
Instructions for setting up a mobile phone for SMS text message Duo Two Factor Authentication.
Duo Two Factor Authentication Setup - Landline
Set up a landline phone for Duo Two Factor Authentication
How Do I Setup Duo Two Factor Authentication?
Explanation of options available and instructions for setting up Two Factor Authentication using each method including iOS, Android, and landline.
Duo Authentication Restrictions in OFAC-Regulated Countries
Information on Duo-authentication from OFAC regulated countries/regions.
How Do I Add a New Mobile Phone/Tablet (Different Phone Number) to Duo?
Instructions for adding a new device with a new phone number to Duo (if you still have the old device).
Where Do I Find the Duo QR Code?
Instructions for locating the Duo new device configuration QR code.
My Duo Device has been Lost/Stolen/Destroyed
How to proceed if your Duo authentication device is no longer available
How Do I Add a New Duo Device (Same Phone Number)?
Instruction on how to add a new device with the same phone number to the Duo Authentication system
How Do I Use Duo Outside of the United States?
Setting up Duo on your mobile device to be used outside of the United States.