Question
How do I purchase and use a Duo Two Factor Authentication security Token?
Answer
ITS recommends purchasing a token only if you have no other means for authenticating your device (alternative methods include a mobile phone, tablet, office phone, etc.).
To purchase a Two Factor Authentication security token you must contact ITS directly at 419-372-0999 or ITSchat.bgsu.edu to set up an appointment for pickup.
There are two options for purchasing a Two Factor token – a personal purchase or a department purchase. Personal token purchases must be made using your BG1 card/BG Bucks and department purchases require the department charge code and department approval.
There is a $20.00 fee for the purchase of each token.
Expand this panel for instructions on using the security token.
Using Your Duo Security Token
Follow the steps below to use your Two Factor Authentication security token to access Duo-protected University services.
- Initiate a login by attempting to access a Duo protected service and entering your BGSU username/password.
- You will be prompted to authenticate using Two Factor Authentication.
- Select the Enter Passcode option from the Choose Your Authentication Method window.
- Press the green button on your security token.
- Enter the 6-digit number that appears on your token into the box and select Login.
- You should now have access to the protected service.
**Please do not approve Duo authentication requests if you have not attempted to log in to a protected service. For more information review this article**
For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.