Information on enabling Two Factor Authentication for email, adding a secondary/new device, Duo-supported email clients as well as other FAQs.

Additional information on Duo Two Factor Authentication is available at

Articles (11)

Do I Have to Authenticate Using Duo Every Time I Check My Email?

How to configure Duo so that you do not need to authenticate every time you check your email.

Duo Authentication When Accessing a BGSU Test Account

User instructions for how to use Duo authentication when accessing a BGSU test account.

Email Clients That Support Duo Two Factor Authentication

A breakdown of the email clients that support Two Factor Authentication for BGSU email.

How Do I Purchase a Two Factor Token?

The process for purchasing a Two Factor Authentication security token.

How Do I Use a Two Factor Authentication Security Token?

Instructions for using a security token for Two Factor Authentication.

How Do I Setup Two Factor Authentication Using Duo?

Explanation of options available and instructions for setting up Two Factor Authentication using each method.

Can I Access Canvas Without Using Duo?

Information about accessing Canvas with Two Factor Authentication protection

I Forgot My Duo Device at Home, How Do I Authenticate?

How to authenticate when you have forgotten your registered Two Factor device.

My Duo Device has been Lost/Stolen/Destroyed

How to proceed if your Duo authentication device is no longer available

How Do I Add a New Duo Device?

Instruction on how to add a new device to the Duo Authentication system

I Am Traveling Out of the Country, How Do I Use Duo?

How to obtain a temporary Two Factor Authentication security token