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Eduroam Profile Utility
How to use the free utility/installer provided by eduroam that configures all the settings a system needs to connect.
Connect Personal Computer to eduroam Network
Instructions for connecting your personal computer (Windows/Mac/Chromebook) to the eduroam network at BGSU
What University Devices are Available For Faculty/Staff to Choose From?
Information on different types of University-owned devices.
Student Printing - First Time Setup
Instructions for setting up Student Printing on a personal device for the first time.
Canvas Studio not recording video (only audio) on Mac Devices
Instructions for fixing a camera issue in Canvas Studio on a Mac.
Connecting a Mac to a Classroom System
Instructions for hooking up a Mac to the classroom AV system using HDMI/VGA
Dictation Software
Information on Windows/Mac dictation tools.
ITS Lab Hardware
Hardware included in ITS-managed computer labs.
Using CrashPlan On a University Computer
Instructions to complete common tasks with CrashPlan.
Duo Two Factor Authentication Troubleshooting
Common Duo issues/troubleshooting steps.
University Device Setup Instructions (Mac)
First time setup instructions for University-owned Dell laptops.
ITS Software Support Services for Personal Computers
Information on the software support services offered for personal computers.
Why Do Some Webpages/Web Applications Load Incorrectly in Safari?
Information on Safari's default privacy settings and their impact on website/web application functionality.
How to Perform a DNS Flush
Instructions for performing a DNS flush on a PC or Mac device.
Set Default Browser
Instructions for setting a default browser on Mac and Windows devices.