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Common Duo issues/troubleshooting steps.

First time setup instructions for University-owned Dell laptops.

Information on the software support services offered for personal computers.

Instructions for setting up Student Printing on a personal device for the first time.

Eduroam Profile Utility

How to use the free utility/installer provided by eduroam that configures all the settings a system needs to connect.

Information on Safari's default privacy settings and their impact on website/web application functionality.

Instructions for performing a DNS flush on a PC or Mac device.

Set Default Browser

Instructions for setting a default browser on Mac and Windows devices.

Reset macOS Keychain

Instructions for resetting your macOS keychain password.

Mac device audio troubleshooting steps.

Pairing a Bluetooth device with a Mac or Windows computer.

Microsoft and Apple documentation for configuration of display settings when using multiple external displays.

Instructions for installing the Microsoft Teams application on your university-owned device.

ITS Lab Hardware

Hardware included in ITS-managed computer labs.

Instructions for hooking up a Mac to the classroom AV system using HDMI/VGA

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