Question
Why do I receive an error when trying to install Respondus LockDown browser via Safari?
Answer
If you receive an error message stating "Invalid institution id configured (1)" when attempting to install Respondus LockDown browser via Safari, try using a different browser, such as Google Chrome, Firexfox or Edge to download the installer on your Mac device.
For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.