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Descriptions of the various types of University device requests.
Instructions for submitting a University Device Request form for a full-time hire.
Instructions for submitting a New Computer Purchase via ITS. A new computer purchase request is one for a device that is not replacing an existing device or for a new hire, or for a device not available in our standard device or gently-used device inventory. This option can also be used for department or grant-funded purchases for an employee secondary device.
Information on the software support services offered for personal computers.
Instructions for upgrading your university-owned Windows device to the Windows 11 OS.
Helpful instructions for auxiliary departments that would like to repurpose and existing device for a new hire.
Guidelines for moving office computer equipment from one campus location to another
Information regarding recommended personal device specifications for BGSU students.
General audio troubleshooting steps for Windows devices.
First time setup instructions for University-owned Dell laptops.
First time setup instructions for University-owned Dell laptops.
Instructions for syncing your device login password with your new BGSU password while off-campus.
Instructions for reviewing the university-owned devices listed in your name.
Tips for troubleshooting a slow computer.
Instructions for picking up a device from the ITS locker.