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- Knowledge Base
- University & Personal Devices
- University Devices
- Windows Version Updates
Instructions for upgrading your university-owned Windows device to the latest Windows OS version (version 20H2).
- Knowledge Base
- University & Personal Devices
- University Devices
- Office Equipment & Hardware
- General Information & FAQ
Explanation of a BGSU secondary device.
- Knowledge Base
- University & Personal Devices
- University Devices
- Office Equipment & Hardware
- General Information & FAQ
Explanation of a Student/GA/Shared BGSU device.
- Knowledge Base
- University & Personal Devices
- University Devices
- Office Equipment & Hardware
- General Information & FAQ
Explanation of a BGSU primary device.
- Knowledge Base
- University & Personal Devices
- University Devices
- Office Equipment & Hardware
- General Information & FAQ
Frequently asked University laptop questions.
- Knowledge Base
- University & Personal Devices
- University Devices
- Office Equipment & Hardware
- General Information & FAQ
Instructions for reviewing the university-owned devices listed in your name.
- Knowledge Base
- University & Personal Devices
- University Devices
- Office Equipment & Hardware
- Device Setup
Information regarding adapters/power cords for University-owned devices.
- Knowledge Base
- University & Personal Devices
- University Devices
- Office Equipment & Hardware
- General Information & FAQ
Information regarding changing the owner of a University device.
- Knowledge Base
- Classrooms & Labs
- Classrooms
- Equipment Training & Checkout
- Equipment & Checkout
Instructions for connecting a Bluetooth device to a BGSU classroom computer.
- Knowledge Base
- University & Personal Devices
- University Devices
- Office Equipment & Hardware
- University Device Requests & Purchases
Information regarding the delivery/return of equipment purchased through ITS.
- Knowledge Base
- University & Personal Devices
- Personal Devices
- Personal Computers
Information on the software support services offered for personal computers.
- Knowledge Base
- IT Troubleshooting, Requests & Guidelines
- General Troubleshooting & How-Tos
Tips for troubleshooting a slow computer.
- Knowledge Base
- Printing
- University Printing
How to access an office copier/printer.
- Knowledge Base
- University & Personal Devices
- University Devices
- ITS Lockers
Instructions for dropping off a device and setting the combination to an ITS locker.
- Knowledge Base
- University & Personal Devices
- University Devices
- ITS Lockers
ITS locker location information. Lockers are used for client device drop off or pick up for ITS support.