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Windows Audio Troubleshooting
General audio troubleshooting steps for Windows devices.
University Device Setup Instructions (Mac)
First time setup instructions for University-owned Dell laptops.
University Device Setup Instructions (Dell)
First time setup instructions for University-owned Dell laptops.
How Do I Update my Computer Password after Changing My BGSU Password while Off-Campus?
Instructions for syncing your device login password with your new BGSU password while off-campus.
How Do I Review the Devices Assigned to Me?
Instructions for reviewing the university-owned devices listed in your name.
Troubleshooting a Slow Device
Tips for troubleshooting a slow computer.
Picking Up From The ITS Locker
Instructions for picking up a device from the ITS locker.
Where Are the ITS Lockers Located?
ITS locker location information. Lockers are used for client device drop off or pick up for ITS support.
Dropping Off a Device In an ITS Locker
Instructions for dropping off a device and setting the combination to an ITS locker.
Office Device Return for Departing Faculty/Staff
Details outlining what to do with your office device when leaving the university
Device & Accessory Purchasing Guidelines
Guidelines for purchasing devices and accessories at BGSU.
Computer Donation Requests
Details on requesting computer donations.
Device Repair Services
Information on device repair services offered by ITS.
ITS Lab Hardware
Hardware included in ITS-managed computer labs.
Cisco Finesse Call Center Device Selection Options
Instructions for switching between call center devices within Cisco Finesse.