I Am Traveling Out of the Country, How do I use Duo?

Question

How do I use DUO while traveling out of the country?

Answer

The Duo Mobile App can be used for Two Factor Authentication even if there is no cellular or Internet connection available on your device.  Please follow the steps below to log in using Two Factor Authentication under these circumstances. If you do not have a smart phone or tablet and are not planning on having telephone service while abroad, a DUO Token must be purchased.

Note: You must have DUO mobile configured on your smart phone or table before attempting the following.

  1. Initiate a login by attempting to access a Duo protected service and entering your BGSU username/password and then open the Duo Mobile app on your device.
  2. Tap on Bowling Green State University.
    • six digit number will appear on the screen.
  3. In your web browser, select  the button entitled Enter a Passcode
  4. Enter the six digit number in the field. 
  5. Select the Log In button.

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

100% helpful - 1 review

Details

Article ID: 27466
Created
Wed 3/15/17 8:48 AM
Modified
Fri 8/9/19 10:21 AM