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Forgotten/Lost Duo Authentication Device
Information on how to handle a forgotten, lost, stolen or destroyed Duo authentication device.
Do I Have to Authenticate Using Duo Every Time I Check My Email?
How to configure Duo so that you do not need to authenticate every time you check your email.
Duo Two Factor Authentication First Time Setup
How to setup Duo Two Factor Authentication for the first time.
BGSU Technology Review Process & Two Factor Authentication
Information about MFA requirements for new BGSU technology review requests.
Connecting To BGlinux & Authenticating via Duo
Instructions for connecting to BGlinux and authenticating via Duo.
Where Do I Find the Duo QR Code?
Instructions for locating the Duo new device configuration QR code.
What Items/Data Should NOT Be Taken When Traveling Abroad?
Items to consider leaving behind when traveling outside of the United States.
How Do I Add a New Mobile Phone/Tablet (Different Phone Number) to Duo?
Instructions for adding a new device with a new phone number to Duo (if you still have the old device).
Duo Authentication When Accessing a BGSU Test Account
User instructions for how to use Duo authentication when accessing a BGSU test account.
What Is the Recommended Two Factor Authentication Method at BGSU?
Information on Duo Push authentication, the recommended Duo Two Factor Authentication method at BGSU.
Updating Your Duo Settings
Information on updating Duo settings and devices.
Duo Two Factor Authentication Troubleshooting
Common Duo issues/troubleshooting steps.
Duo Supported Operating Systems & Email Applications
Details regarding email applications and iOS/Android versions that Duo supports.
Using Duo Outside of the United States
Information on using Duo internationally.