Cisco Jabber Troubleshooting

Question

What can I do if I am experiencing issues with Cisco Jabber? 

Answer

Use the information in this article to attempt to fix issues you may experience with the Cisco Jabber application. 

General Troubleshooting

The following steps, taken in order, will resolve a majority of Jabber issues. Start with the first drop-panel called Sign Out/Sign Back In. After signing in, if your issue is not resolved, move on to the next panel, and so on. 

Issue Specific Troubleshooting

Expand these panels for troubleshooting steps for resolving specific Jabber issues. 

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.