Communication Tools

BGSU telephones, Cisco Jabber, voicemail, fax services, Microsoft Teams, SharePoint, Zoom, Microsoft Forms.

Categories (12)

BGSU Blogs

Information on removing blogs from

Cisco Jabber (Softphone)

Guides for installing and using Cisco Jabber for online chatting and phone calls (softphone via computer) at BGSU, including security information and the use of Jabber for official BGSU communication.

Cisco Telepresence

Information on how to use the Cisco Telepresence equipment in select BGSU classrooms.


information for utilizing the BGSU ListServ mailing lists. For detailed vendor guides, go to

Microsoft Forms

Self-help articles for using Microsoft Forms to create forms, surveys, polls, etc. Microsoft Forms is an Office 365 application for creating digital forms, surveys, polls and quizzes. Forms can be sent to users to complete and the form creator can then review the results online.

Microsoft Teams

Guides to help you install and use Microsoft Teams at BGSU.

Remote Device Access Tool

Helpful information on using the ITS remote device access tool.

Telephone, Voicemail & Fax

Guidelines for using the BGSU telephone, fax and voicemail services.


Self-help guides for using ZDAM, BGSU's digital asset management solutions


Guides and information on setting up and using Zoom for conferences, meetings, webinars, and virtual events.

Connected Classroom Descriptions

Instructions for using conference rooms on campus that allow for connection to virtual meetings (for example, Microsoft Teams, Zoom, etc.).

File Share/R Drive

Documentation relating to the BGSU file share/R Drive.

Articles (1)

What Microphone/Headset Should I Purchase?

Information regarding the purchase of microphones and headsets.