Guides for installing and using Cisco Jabber for online chatting and phone calls (via computer) at BGSU, including security information and the use of Jabber for official BGSU communication.

Articles (28)

Pinned Article What is Cisco Jabber?

Access Cisco Jabber tutorials

Accessing Jabber From Another University Computer

Using Jabber from another campus location

Adding a User to Multiple Contact Groups in Cisco Jabber

Instructions for adding a person to multiple contact groups

Can I Delete My Chat History in Cisco Jabber?

Information about deleting chat history

Can I Send a Text Using Cisco Jabber?

Jabber text messaging capabilities

Can I Set the Chat History Limit in Cisco Jabber?

Changing the chat history limitations

Can Student Employees Have Access to Cisco Jabber?

Information on Student Employees obtaining Jabber

Can Students Use Cisco Jabber?

Guidelines for student use

Cisco Jabber 911 Emergency Service Notification

Copy of the Cisco Jabber 911 Emergency Service notification.

Cisco Jabber Chat Function Not Operational

Jabber not allowing chat function to be used. Information on how to resolve this issue can be found in this article.

Cisco Jabber iOS App

Does BGSU support the iOS app for Jabber?

Cisco Jabber Security

Information on Jabber security protocol

Cisco Jabber Supported Features

A list of supported features and platforms

Click to Call in Cisco Jabber

How does "Click to Call" work?

Connecting to Cisco Jabber

Using the BGSU wireless to connect to Cisco Jabber

Installing Cisco Jabber on a Mac Device

Instructions for installing Jabber on a University-owned Mac.

Installing Cisco Jabber On a Windows Device

Instructions for installing Jabber on a Windows office device.

Installing Jabber on a Personal Device

Install Jabber on your personal device to receive University phone calls and chats

No Sound On My Device When Using Jabber

Troubleshooting an off-campus device with sound issues, including voice calls and/or notifications.

Saving Chat History in Cisco Jabber

How to save your chat history

Sharing Your Cisco Jabber Account

Can I share an account with another user?

Trouble Signing Into Cisco Jabber

Troubleshoot your login issues

Using Cisco Jabber for Official BGSU Communication

ITS recommendations for using Cisco Jabber as a communication tool

Using Jabber As An Extension of Your University Phone

Instructions for faculty/staff who wish to use their university device to make calls from their BGSU phone extension via Jabber.

Using Jabber As An Extension of Your University Phone While Off-Campus

Instructions for setting up Jabber as an extension of your University phone while off-campus

Using Jabber off Campus

Stipulations for using Jabber chat/phone off campus

Using Jabber With Phone Capabilities While Using a Remote Desktop Connection

Instructions for using Jabber for phone calls while also using RDP.