Guides for installing and using Cisco Jabber for online chatting and phone calls (via computer) at BGSU, including security information and the use of Jabber for official BGSU communication.
Access Cisco Jabber tutorials
Using Jabber from another campus location
Instructions for adding a person to multiple contact groups
Information about deleting chat history
Jabber text messaging capabilities
Changing the chat history limitations
Information on Student Employees obtaining Jabber
Guidelines for student use
Copy of the Cisco Jabber 911 Emergency Service notification.
Jabber not allowing chat function to be used. Information on how to resolve this issue can be found in this article.
Does BGSU support the iOS app for Jabber?
Information on Jabber security protocol
A list of supported features and platforms
How does "Click to Call" work?
Using the BGSU wireless to connect to Cisco Jabber
Instructions for installing Jabber on a University-owned Mac.
Instructions for installing Jabber on a Windows office device.
Install Jabber on your personal device to receive University phone calls and chats
Jabber installation information
Troubleshooting an off-campus device with sound issues, including voice calls and/or notifications.
How to save your chat history
Can I share an account with another user?
Troubleshoot your login issues
ITS recommendations for using Cisco Jabber as a communication tool
Instructions for faculty/staff who wish to use their university device to make calls from their BGSU phone extension via Jabber.
Instructions for setting up Jabber as an extension of your University phone while off-campus
Stipulations for using Jabber chat/phone off campus
Instructions for using Jabber for phone calls while also using RDP.