Guides for installing and using Cisco Jabber for online chatting and phone calls (softphone via computer) at BGSU, including security information and the use of Jabber for official BGSU communication.

Categories (4)

Chats & Contacts

Helpful articles on using Cisco Jabber for instant messaging and managing contacts.

General Information & Security

General information and security articles regarding Cisco Jabber


Cisco Jabber installation information.


Articles for troubleshooting Cisco Jabber issues.

Articles (3)

Pinned Article What is Cisco Jabber (Softphone)?

Access Cisco Jabber tutorials.

Cisco Finesse Call Center Device Selection Options

Instructions for switching between call center devices within Cisco Finesse.

What Is a Softphone?

Information about softphones and their use at BGSU.