Guides for installing and using Cisco Jabber for online chatting and phone calls (softphone via computer) at BGSU, including security information and the use of Jabber for official BGSU communication.

Articles (5)

Pinned Article Cisco Jabber - Use, Requirements, and General Information

Cisco Jabber tutorials, system requirements, and FAQs

Cisco Finesse Call Center Device Selection Options

Instructions for switching between call center devices within Cisco Finesse.

Cisco Jabber Emergency 911 Notification

Details regarding the use of Cisco Jabber for emergency 911 calls and the messages that appear upon login.

Cisco Jabber Troubleshooting

Troubleshooting steps for general Cisco Jabber issues.

Using Cisco Jabber (Softphone) Instant Messaging for Official BGSU Communication

ITS recommendations for using Cisco Jabber as a communication tool.