Guides for installing and using Cisco Jabber for online chatting and phone calls (softphone via computer) at BGSU, including security information and the use of Jabber for official BGSU communication.
Access Cisco Jabber tutorials.
Using Jabber from another campus location
Instructions for adding a person to multiple contact groups
Information about deleting chat history
Jabber text messaging capabilities
Changing the chat history limitations
Guidelines for student use.
Copy of the Cisco Jabber 911 Usage Warning.
Microphone is not working in Jabber.
Jabber not allowing chat or call function to be used. Information on how to resolve this issue can be found in this article.
Information on Jabber security protocol.
A list of supported features and platforms
Information regarding Cisco Jabber user requirements.
Does BGSU support the iOS app for Jabber?
How does "Click to Call" work?
Using the BGSU wireless to connect to Cisco Jabber
Instructions for installing Jabber on a University-owned Mac.
Install Jabber on your personal device to receive University phone calls and chats
Instructions for installing Jabber on a Windows office device.
Jabber installation information.
Troubleshooting an off-campus device with sound issues, including voice calls and/or notifications.
How to save your chat history.
Can I share an account with another user?
ITS recommendations for using Cisco Jabber as a communication tool.
Stipulations for using Jabber chat/phone off campus.
Instructions for setting up Jabber as an extension of your University phone while off-campus
Instructions for using Jabber for phone calls while also using RDP.
Information about softphones and their use at BGSU.
General audio troubleshooting steps for Windows devices.