Guides for installing and using Cisco Jabber for online chatting and phone calls (softphone via computer) at BGSU, including security information and the use of Jabber for official BGSU communication.
Access Cisco Jabber tutorials.
Using Jabber from another campus location
Instructions for adding a contact to a group in Cisco Jabber.
Instructions for adding a person to multiple contact groups
Jabber text messaging capabilities
Changing the chat history limitations
Guidelines for student use.
Microphone is not working in Jabber.
Jabber not allowing chat or call function to be used. Information on how to resolve this issue can be found in this article.
Information on Jabber security protocol.
A list of supported features and platforms
Information regarding Cisco Jabber user requirements.
Details regarding the use of Cisco Jabber for emergency 911 calls and the messages that appear upon login.
Does BGSU support the iOS/Android app for Jabber?
Troubleshooting steps for Cisco Jabber issues.
How does "Click to Call" work?
Using the BGSU wireless to connect to Cisco Jabber
Instructions for installing Jabber on a University-owned Mac.
Install Jabber on your personal device to receive University phone calls and chats
Instructions for installing Jabber on a Windows office device.
Jabber installation information.
Troubleshooting an off-campus device with sound issues, including voice calls and/or notifications.
How to save your chat history.
Follow these steps to set up call forwarding from Jabber to voicemail or to a secondary university phone number.
Can I share an account with another user?
ITS recommendations for using Cisco Jabber as a communication tool.
Stipulations for using Jabber chat/phone off campus.
Instructions for using Jabber for phone calls while also using RDP.
Instructions for faculty/staff who wish to use their university device to make calls from their BGSU phone extension via Jabber.
Information about softphones and their use at BGSU.
General audio troubleshooting steps for Windows devices.