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- Knowledge Base
- Communication Tools
- Cisco Jabber (Softphone)
- General Information & Security
Details regarding the use of Cisco Jabber for emergency 911 calls and the messages that appear upon login.
- Knowledge Base
- Communication Tools
- Cisco Jabber (Softphone)
- Troubleshooting
Troubleshooting an off-campus device with sound issues, including voice calls and/or notifications.
- Knowledge Base
- Communication Tools
- Cisco Jabber (Softphone)
- Installation
Instructions for installing Jabber on a Windows office device.
- Knowledge Base
- Communication Tools
- Cisco Jabber (Softphone)
- General Information & Security
Information on Jabber security protocol.
- Knowledge Base
- Communication Tools
- Telephone, Voicemail & Fax
- Telephone
Instructions for faculty/staff who wish to use their university device to make calls from their BGSU phone extension via Jabber.
- Knowledge Base
- Communication Tools
- Telephone, Voicemail & Fax
- Telephone
Instructions for switching between call center devices within Cisco Finesse.
- Knowledge Base
- Communication Tools
- Cisco Jabber (Softphone)
- Troubleshooting
Jabber not allowing chat or call function to be used. Information on how to resolve this issue can be found in this article.
- Knowledge Base
- Communication Tools
- Cisco Jabber (Softphone)
- Troubleshooting
Troubleshooting steps for Cisco Jabber issues.
- Knowledge Base
- Communication Tools
- Cisco Jabber (Softphone)
- Installation
Instructions for installing Jabber on a University-owned Mac.
- Knowledge Base
- Communication Tools
- Cisco Jabber (Softphone)
- Troubleshooting
Microphone is not working in Jabber.
- Knowledge Base
- Communication Tools
- Cisco Jabber (Softphone)
- General Information & Security
Does BGSU support the iOS/Android app for Jabber?
- Knowledge Base
- Communication Tools
- Cisco Jabber (Softphone)
- General Information & Security
Using Jabber from another campus location
- Knowledge Base
- Communication Tools
- Cisco Jabber (Softphone)
- General Information & Security
Jabber text messaging capabilities
- Knowledge Base
- Communication Tools
- Cisco Jabber (Softphone)
- General Information & Security
Can I share an account with another user?
- Knowledge Base
- Communication Tools
- Cisco Jabber (Softphone)
- General Information & Security
Using the BGSU wireless to connect to Cisco Jabber