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Cisco Jabber Emergency 911 Notification
Details regarding the use of Cisco Jabber for emergency 911 calls and the messages that appear upon login.
No Sound On My Device When Using Cisco Jabber (Softphone) and Remote Desktop
Troubleshooting an off-campus device with sound issues, including voice calls and/or notifications.
Installing Cisco Jabber (Softphone) On a Windows Device
Instructions for installing Jabber on a Windows office device.
Cisco Jabber (Softphone) Security
Information on Jabber security protocol.
Using Jabber to Answer your University Phone When Working Off-Campus: An Extension of Your University Phone (Softphone)
Instructions for faculty/staff who wish to use their university device to make calls from their BGSU phone extension via Jabber.
Cisco Finesse Call Center Device Selection Options
Instructions for switching between call center devices within Cisco Finesse.
Cisco Jabber (Softphone) Not Operational
Jabber not allowing chat or call function to be used. Information on how to resolve this issue can be found in this article.
Cisco Jabber Troubleshooting
Troubleshooting steps for Cisco Jabber issues.
Installing Cisco Jabber (Softphone) on a Mac Device
Instructions for installing Jabber on a University-owned Mac.
Cisco Jabber (Softphone) Microphone Not Working
Microphone is not working in Jabber.
Cisco Jabber iOS/Android (Softphone) App
Does BGSU support the iOS/Android app for Jabber?
Accessing Cisco Jabber (Softphone) From Another University Computer
Using Jabber from another campus location
Can I Send a Text Using Cisco Jabber (Softphone)?
Jabber text messaging capabilities
Sharing Your Cisco Jabber (Softphone) Account
Can I share an account with another user?
Connecting to Cisco Jabber (Softphone)
Using the BGSU wireless to connect to Cisco Jabber