- Knowledge Base
- IT Troubleshooting, Requests & Guidelines
- General Troubleshooting & How-Tos
General audio troubleshooting steps for Windows devices.
- Knowledge Base
- Communication Tools
- Telephone, Voicemail & Fax
- Telephone
BGSU telephone FAQ with information regarding: international calls, levels of access, disabling video, rebooting, changing name/voicemail.
- Knowledge Base
- Communication Tools
- Cisco Jabber (Softphone)
Troubleshooting steps for general Cisco Jabber issues.
- Knowledge Base
- Classrooms & Labs
- Classrooms
- Classroom Issue Troubleshooting
Instructions for troubleshooting laptop audio connected to the classroom AV system.
- Knowledge Base
- BGSU Accounts
- BGSU Account & Password
Troubleshooting steps for users unable to log in to their My Library Account.