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IT Troubleshooting, Requests & Guidelines
IT Troubleshooting, Requests & Guidelines
Client Services team processes and general device troubleshooting.
Categories (6)
Academic/Research Assistance
Information on ITS assistance with academic, research and computing projects.
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Digital Copyright Safeguards
Information on Digital Copyright Safeguards at BGSU
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General Troubleshooting & How-Tos
General troubleshooting self-help guides, How-To articles and assistance.
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Internet Browser Support
How to clear your cache, perform a DNS flush and other troubleshooting articles.
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IT Project/Service Requests
Information regarding IT service requests, project requests and associated project classifications and definitions.
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University Equipment, Data & Guidelines
ITS procedures for handling BGSU IT equipment, university data and other IT guidelines.
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Articles (3)
ITS Reported Issues Webpage
Information regarding the ITS Reported Issues webpage and what it is used for.
ITS Start of Term Freeze
Information regarding ITS' Start of Term Freeze procedure.
Privacy and Requests for Information Clarification
This article provides clarification on the Security and Privacy Statement in BGSU’s Information Technology Policy when ITS receives requests for information on individual employees or students.
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