Information regarding IT service requests, project requests and associated project classifications and definitions.

Articles (8)

Custom Instructional/Research Compute or Storage Needs

Information on assistance custom instructional/research compute or storage needs

How Do I View My ITS Tickets?

Instructions for viewing your ITS ticket requests.

IT Project Classifications

This article defines the various project classifications used by Information Technology Services.

IT Project Definitions (Priority/Status/Health)

IT Project Priority, Status and Health definitions.

ITS Project Approvals & Governance

The steps a Project Evaluation Request must go through for approval and details about the ITS project governance process

Lab and Classroom Construction Projects

Important IT information for lab and classroom construction projects.

LeanBGSU Information & Resources

Information about the LeanBGSU program and available resources.

What Does My Ticket Status Mean?

Status indicators for your tickets.