Popular Services

Request a university-owned device such as a computer, iPad, or monitor. This could be a purchase request, a quote request, a gently used request, or a request for a new hire (faculty or staff).

Use this service for new software installs after reviewing the standard office software available for installation on University-owned computers.
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Use this service to request a new file share be created, or to make changes to existing file shares.

Add or remove individual access to the email account or shared calendar.

Use the information on this page for assistance installing Office 365 on your personal machine(s).

Assistance getting your personal device connected to the internet and services while at BGSU.

Use this page to make changes to your office telephone display or voicemail.

Mobility Print provides users with the ability to conveniently print documents from their own devices to both ITS lab locations as well as a variety of stand alone stations all over campus.

Purchase software not currently offered by the university.
**Please note: Software requests typically take a minimum of 45 days to be routed through the approval process.**

Use the form on this page to submit a Project Evaluation Request to ITS.

Use this page to submit a request to change an existing telephone service.

Review this page for information on obtaining CSS Security Access. CSS is the acronym for Campus Solutions, BGSU’s enterprise application for storing and maintaining student data.

BGSU can provide a shared office email or group calendar account. All email accounts will also come with calendars, but it is possible to setup a calendar without an attached email account.

Request assistance moving your computer or telephone equipment to another location on campus.

Request the installation of a new telephone service.

Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from the Technology Support Center (TSC).

Request new instructional software, or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.

Request changes be made to your faculty/staff data listed in the BGSU Telephone Directory.

Request BGSU VPN access.

General issues with university devices including hardware and peripheral device issues.

Use this page to report an issue with software installed on a lab or classroom computer.

Information on receiving repair services for your under warranty device.

This page provides direction for obtaining an individual BGLinux account.

Use this page to reset your BGSU voicemail PIN.

Use the form on this page to request a Canvas course template.