Popular Services

Request a university-owned device such as a computer, iPad, or monitor. This could be a purchase request, a quote request, a gently used request, or a request for a new hire (faculty or staff).

Use this service for new software installs after reviewing the standard office software available for installation on University-owned computers.

Use this service to request a new file share be created, or to make changes to existing file shares.

Add or remove individual access to the email account or shared calendar.

Use the form on this page to submit a Project Evaluation Request to ITS.

Request assistance moving your computer or telephone equipment to another location on campus.

The process for requesting a laptop for use when traveling internationally for university business.

Use this page to submit a request to change an existing telephone service.

Purchase software not currently offered by the university.
**Please note: Software requests typically take a minimum of 45 days to be routed through the approval process.**

Use this page to make changes to your office telephone display or voicemail.

Report issues with OnBase to ITS.

Review this page for information on obtaining CSS Security Access. CSS is the acronym for Campus Solutions, BGSU’s enterprise application for storing and maintaining student data.

BGSU can provide a shared office email or group calendar account. All email accounts will also come with calendars, but it is possible to setup a calendar without an attached email account.

General issues with university devices including hardware and peripheral device issues.

Sync your BGSU production password with your BGSU test account password

Request the installation of a new telephone service.

Request BGSU VPN access.

Use the information on this page for assistance installing Office 365 on your personal machine(s).

Request changes be made to your faculty/staff data listed in the BGSU Telephone Directory.

Financial Management Solutions (FMS) is BGSU's enterprise application for storing and maintaining financial data. To request FMS security access please complete the necessary steps listed on this page.

Request new instructional software, or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.

The desktop refresh project is the process used by BGSU to update faculty and staff primary computers.

Submit a request to discontinue a current telephone service.

The process for requesting changes or upgrades to existing computer labs, or to request setup of a new computer lab.

Download and install the Cisco Jabber application for use on your device.