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Popular Services

Request a university-owned device such as a computer, iPad, or monitor. This could be a purchase request, a quote request, a gently used request, or a request for a new hire (faculty or staff).

Request a new folder be created or a change made to an existing file share.

Use this service for new software installs after reviewing the standard office software available for installation on University-owned computers.

General issues with university devices including hardware and peripheral device issues.

Add or remove individual access to the email account or shared calendar.

Review this page for information on obtaining CSS Security Access. CSS is the acronym for Campus Solutions, BGSU’s enterprise application for storing and maintaining student data.

Use the information on this page for assistance installing Office 365 on your personal machine(s).

Fill out the form on this page to request a new ListServ be setup for your use.

Please Note: BGSU listserv list owners must be active BGSU account holders and the associated BGSU account must be used to moderate lists.

Request the installation of a new telephone service.

Use the form on this page to submit a Project Evaluation Request to ITS.

Request assistance moving your computer or telephone equipment to another location on campus.

Remote Print provides users with the ability to conveniently print documents from their own devices to both ITS Lab Locations as well as a variety of stand alone stations all over campus.

BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.

Report an issue with your university telephone.

OneDrive provides users with a file storage solution that allows for sharing and collaboration with individuals both on and off campus similar to Dropbox.

BGSU can provide a shared office email or group calendar account. All email accounts will also come with calendars, but it is possible to setup a calendar without an attached email account.

Use this service to request a Turnitin instructor account.

Request BGSU VPN access.

Use the form on this page to request a Canvas course template.

Request new instructional software, or request an upgrade to existing software on devices in a BGSU computer lab or classroom.

Use this page to make changes to your office telephone display or voicemail.

Use this service to create a CRES secure email account

Use this page to submit a request to change an existing telephone service.

Report issues with OnBase to ITS.

Use the information provided on this page to access your account via the web, a program, or your mobile device.