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Popular Services

Request a university-owned device such as a computer, iPad, or monitor. This could be a purchase request, a quote request, a gently used request, or a request for a new hire (faculty or staff).

Use this service for new software installs after reviewing the standard office software available for installation on University-owned computers.
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Request a new folder be created or a change made to an existing file share.

General issues with university devices including hardware and peripheral device issues.

Use the form on this page to submit a Project Evaluation Request to ITS.

Remote Print provides users with the ability to conveniently print documents from their own devices to both ITS Lab Locations as well as a variety of stand alone stations all over campus.

Use this page to make changes to your office telephone display or voicemail.

This page provides direction for obtaining an individual BGUnix account.

Add or remove individual access to the email account or shared calendar.

Use the information on this page for assistance installing Office 365 on your personal machine(s).

Use this page to report an issue with software installed on a lab or classroom computer.

Use this page to submit a request to change an existing telephone service.

Request assistance moving your computer or telephone equipment to another location on campus.

Report an issue with your university telephone.

Request the installation of a new telephone service.

Review this page for information on obtaining CSS Security Access. CSS is the acronym for Campus Solutions, BGSU’s enterprise application for storing and maintaining student data.

Request new instructional software, or request an upgrade to existing software on devices in a BGSU computer lab or classroom.

Review the hardware available in ITS managed computer labs on campus.

Purchase software not currently offered by the university.

The desktop refresh project is the process used by BGSU to update faculty and staff primary computers.

OneDrive provides users with a file storage solution that allows for sharing and collaboration with individuals both on and off campus similar to Dropbox.

Assistance getting your personal device connected to the internet and services while at BGSU.

Information on making corrections or changes to telephone billing.

BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.

Request BGSU VPN access.