Popular Services

*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.

Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...


Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.


Use this service to submit technology/software/applications for ITS review and approval.


Add or remove individual access to an office/shared email account or calendar.


Use this service to request a new file share be created, or to make changes to existing file shares.


Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.

As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.


Submit a request to change an existing BGSU telephone service.


Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.


Request the installation of a new BGSU telephone service.


Use this form to check your eligibility for our Student Laptop Loan Program


BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.


Request changes be made to your faculty/staff data listed in the BGSU Telephone Directory.


Information on making corrections or changes to telephone billing.


Use this service to request assistance with Cisco Jabber.


Request new, change existing, or remove access to electronicsignature applications


Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.


Use the form on this page to submit a Project Evaluation Request to ITS. By submitting this request you are committing to serve as the project’s designated representative and must present this request to the PRC for approval as part of the project governance process before the project can begin. Please note that PRC committee meetings occur the first Wednesday of every month at 4 p.m.


Submit a request to discontinue/remove a current telephone service.


Use this service to request access to an existing Secure SharePoint Site.


Request support for a BGSU Auxiliary System.


Request a new data drop or BGSU Internet Connection (BIC) be installed in your office or facility.


Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).


Request a Power BI workspace, add users to a workspace or request assistance setting up a data source.


The process for authorizing ITS to copy instructor content in Canvas for another instructor.


Report an issue with the BGSU website www.bgsu.edu.