Popular Services

Request a university-owned device such as a computer, iPad, or monitor. This could be a purchase request, a quote request, a gently used request, or a request for a new hire (faculty or staff).

Use this service for new software installs after reviewing the standard office software available for installation on University-owned computers.

Use this service to request a new file share be created, or to make changes to existing file shares.

Review this page for information on obtaining CSS Security Access. CSS is the acronym for Campus Solutions, BGSU’s enterprise application for storing and maintaining student data.

Add or remove individual access to the email account or shared calendar.

Purchase software not currently offered by the university.
**Please note: Software requests typically take a minimum of 45 days to be routed through the approval process.**

Use the form on this page to submit a Project Evaluation Request to ITS.

Request BGSU VPN access.

Request assistance moving your computer or telephone equipment to another location on campus.

BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.

General issues with university devices including hardware and peripheral device issues.

Use the information on this page for assistance installing Office 365 on your personal machine(s).

Request new instructional software, or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.

Sync your BGSU production password with your BGSU test account password

Report an issue with the BGSU website www.bgsu.edu.

Use this page to make changes to your office telephone display or voicemail.

BGSU can provide a shared office email or group calendar account. All email accounts will also come with calendars, but it is possible to setup a calendar without an attached email account.

Faculty and staff can use this page to schedule a WebEx meeting.

Use this service to request a Remote Desktop Connection via VPN.

The information on this page will assist users with requesting access to CSS training. Please note that CSS training must be completed prior to being granted access to the system.

Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from the Technology Support Center (TSC).

Fill out the form on this page to request a new ListServ be setup for your use.

Please Note: BGSU listserv list owners must be active BGSU account holders and the associated BGSU account must be used to moderate lists.

Access on-demand SharePoint Sites video training prior to requesting your new site, or using a new site.

Scanning and scoring of bubble sheet based exams.

Use this page to reset your BGSU voicemail PIN.