Popular Services

Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...

Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.

Request assistance moving your computer or telephone equipment to another location on campus, or to return an unneeded device to ITS inventory.

As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction for more information (https://www.bgsu.edu/design-and-construction.ht...

Use this service to procure software not currently offered/owned by the University.
*Please note: Software procurement requests typically take a minimum of 45 days to be routed through the approval process.*
**You will be contacted throughout this process; please be sure to reply to any additional requests for information.**

Use this service to request a new file share be created, or to make changes to existing file shares.

Add or remove individual access to an office/shared email account or calendar.

Use the form on this page to submit a Project Evaluation Request to ITS.

Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.

Request new instructional software, or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.

Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).

Request new, change existing, or remove access to electronicsignature applications

Submit a request to change an existing BGSU telephone service.

Request support for a BGSU Auxiliary System.

BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.

BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.

Sync your BGSU production password with your BGSU test account password.

Use the form on this page to request a Canvas course template.

Request the installation of a new BGSU telephone service.

Report a malfunction with University telephone/voicemail equipment or services.

Use this page to request an external email account be whitelisted.

Report an issue with the BGSU website www.bgsu.edu.

Submit a request to change the display on a University phone.

Submit a request to discontinue/remove a current telephone service.

Request changes be made to your faculty/staff data listed in the BGSU Telephone Directory.

Request a new data drop or BGSU Internet Connection (BIC) be installed in your office or facility.