Popular Services

**Please note: due to a global chip shortage, Dell has reported that lead times for devices, monitors and certain accessories may be delayed by up to two months.**
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...

Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://bgsu.teamdynamix.com/TDClient/KB/Articl...
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.

Submit a request to change an existing BGSU telephone service.

Use this service to request a new file share be created, or to make changes to existing file shares.

Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.

Use this service to procure software or an online service not currently offered/owned by the University.
*Please note: Software procurement requests typically take a minimum of 45 days to be routed through the university approval process.*
**You may be contacted throughout this process; please be sure to reply to any additional requests for information. **

Add or remove individual access to an office/shared email account or calendar.

Request new instructional software, or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.

Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.

As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.

Use this page to reset your BGSU voicemail PIN.

Use this form to check your eligibility for our Student Laptop Loan Program

Request support for a BGSU Auxiliary System.

Use the form on this page to submit a Project Evaluation Request to ITS. By submitting this request you are committing to serve as the project’s designated representative and must present this request to the SIC for approval as part of the project governance process before the project can begin. Please note that SIC committee meetings occur the first Tuesday of every month at 4 p.m.

BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.

Report a malfunction with University telephone/voicemail equipment or services.

BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.

Request a Microsoft Bookings site for your department/team.

Request a new data drop or BGSU Internet Connection (BIC) be installed in your office or facility.

Request the installation of a new BGSU telephone service.

Request changes be made to your faculty/staff data listed in the BGSU Telephone Directory.

Submit a request to discontinue/remove a current telephone service.

The process for requesting the creation of a ListServ.

Please Note: BGSU listserv list owners must be active BGSU account holders and the associated BGSU account must be used to moderate lists.

Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).

Use the form on this page to request a Canvas course template.

This page provides direction for obtaining an individual BGLinux account.