Popular Services

**Please note: due to a global chip shortage, Dell has reported that lead times for devices, monitors and certain accessories may be delayed by up to two months.**
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...

Add or remove individual access to an office/shared email account or calendar.

Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://bgsu.teamdynamix.com/TDClient/KB/Articl...
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.

Use this service to request a new file share be created, or to make changes to existing file shares.

Request new instructional software, or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.

Use this service to procure software not currently offered/owned by the University.
*Please note: Software procurement requests typically take a minimum of 45 days to be routed through the approval process.*
**You will be contacted throughout this process; please be sure to reply to any additional requests for information.**

Request assistance moving your computer or telephone equipment to another location on campus, or to return an unneeded device to ITS inventory.

As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.

Submit a request to change an existing BGSU telephone service.

Use the form on this page to submit a Project Evaluation Request to ITS. By submitting this request you are committing to serve as the project’s designated representative and must present this request to the SIC for approval as part of the project governance process before the project can begin. Please note that SIC committee meetings occur the first Tuesday of every month at 4 p.m.

Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.

Submit a request to change the display on a University phone.

The process for requesting a University Advancement Report.

BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.

Use this page to reset your BGSU voicemail PIN.

Report a malfunction with University telephone/voicemail equipment or services.

Request the installation of a new BGSU telephone service.

Create a new BGSU Account here and learn more about the services provided and accounts that sync with your BGSU Account.

Request a new data drop or BGSU Internet Connection (BIC) be installed in your office or facility.

Request a Four Winds account to begin updating your department's digital signage.

Report an issue with the BGSU website www.bgsu.edu.

Request changes be made to your faculty/staff data listed in the BGSU Telephone Directory.

Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).

Use this page to report an issue with software installed on a lab, mobile device cart, or classroom computer.

Submit a request to discontinue/remove a current telephone service.

BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.