Popular Services

Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.

Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.

Procure software not currently offered/owned by the University.
**Please note: Software procurement requests typically take a minimum of 45 days to be routed through the approval process.**

Use this service to request a new file share be created, or to make changes to existing file shares.

Add or remove individual access to an office/shared email account or calendar.

Review this page for information on obtaining CSS Security Access. CSS is the acronym for Campus Solutions, BGSU’s enterprise application for storing and maintaining student data.

Submit a request to change an existing BGSU telephone service.

Request new, change existing, or remove access to Electronic Signature Applications

Use the form on this page to submit a Project Evaluation Request to ITS.

Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).

Request new instructional software, or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.

Request the installation of a new BGSU telephone service.

The information on this page will assist users with requesting access to CSS training. Please note that CSS training must be completed prior to being granted access to the system.

Request assistance moving your computer or telephone equipment to another location on campus, or to return an unneeded device to ITS inventory.

Submit a request to change the display on a University phone.

BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.

Use the form on this page to request a Canvas course template.

BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.

Request support for a BGSU Auxiliary System.

Use this page to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.

Use this service to create a CRES secure email account

Submit a request to reserve and ITS-managed computer lab.

The process for requesting the creation of a ListServ.

Please Note: BGSU listserv list owners must be active BGSU account holders and the associated BGSU account must be used to moderate lists.

Use this page to reset your BGSU voicemail PIN.

Use this page to report an issue with software installed on a lab, mobile device cart, or classroom computer.