Popular Services
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://bgsu.teamdynamix.com/TDClient/KB/Articl...
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Use this service to request a new file share be created, or to make changes to existing file shares.
Use this service to procure software or an online service not currently offered/owned by the University.
*Please note: Review of software requests typically take a minimum of 45 days to be routed through the approval process. This 45-day minimum begins after all requested information has been received. To expedite this process, the BGSU employee most familiar with the software should submit this form.*
**You may be contacted throughout this process; please be sure to reply to any additional requests for information. **
Submit a request to change an existing BGSU telephone service.
Add or remove individual access to an office/shared email account or calendar.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.
Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.
Use the form on this page to submit a Project Evaluation Request to ITS. By submitting this request you are committing to serve as the project’s designated representative and must present this request to the SIC for approval as part of the project governance process before the project can begin. Please note that SIC committee meetings occur the first Tuesday of every month at 4 p.m.
Use this form to check your eligibility for our Student Laptop Loan Program
Use the form on this page to request a Canvas course template.
Submit a request to discontinue/remove a current telephone service.
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Request changes be made to your faculty/staff data listed in the BGSU Telephone Directory.
Request new, change existing, or remove access to electronicsignature applications
Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).
Use this service to request assistance with Cisco Jabber.
Report an issue or request assistance with your SharePoint Site or Microsoft (MS) Team.
Request a new number and account for the BGSU fax server.
Use this page to request an external email account be added to BGSU's allowlist.
Use this service to request assistance when using or accessing the Bridge training application.
Report an issue relating to the MyBGSU portal. This should not be used for login issues. Please contact ITS support for lockout or login issues. Typically access issues can be resolved by clearing your browser cache.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Report a malfunction with University telephone/voicemail equipment or services.