Popular Services
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://bgsu.teamdynamix.com/TDClient/KB/Articl...
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Use this service to submit technology/software/applications for ITS review and approval.
Use this service to request a new file share be created, or to make changes to existing file shares.
Use the form on this page to submit a Project Evaluation Request to ITS. By submitting this request you are committing to serve as the project’s designated representative and must present this request to the PRC for approval as part of the project governance process before the project can begin. Please note that PRC committee meetings occur the first Wednesday of every month at 4 p.m.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Add or remove individual access to an office/shared email account or calendar.
Request new, change existing, or remove access to electronicsignature applications
Submit a request to change an existing BGSU telephone service.
Request for non-BGSU employees to get VPN access. Please note: BGSU employees receive access by default.
Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).
Request assistance with electronic signatures, including creating a new template/form, modifying an existing process, etc.
Faculty and staff may request a new printer or multi-function device for their department office using this service. Temporary printers for events can also be requested.
Use this service to request the configuration of a secure SharePoint Site for sharing files containing restricted data.
Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.
Use this service to request assistance with Cisco Jabber.
Submit a request to discontinue/remove a current telephone service.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.
Request support for a BGSU Auxiliary System.
Use this page to request an external email account be added to BGSU's allowlist.
Use this form to check your eligibility for our Student Laptop Loan Program
Create a new BGSU Account here and learn more about the services provided and accounts that sync with your BGSU Account.