Popular Services
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://bgsu.teamdynamix.com/TDClient/KB/Articl...
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Use this service to procure software or an online service not currently offered/owned by the University.
*Please note: Review of software requests typically take a minimum of 45 days to be routed through the approval process. This 45-day minimum begins after all requested information has been received. To expedite this process, the BGSU employee most familiar with the software should submit this form.*
**You may be contacted throughout this process; please be sure to reply to any additional requests for information. **
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.
Use this service to request a new file share be created, or to make changes to existing file shares.
Submit a request to change an existing BGSU telephone service.
Use the form on this page to submit a Project Evaluation Request to ITS. By submitting this request you are committing to serve as the project’s designated representative and must present this request to the SIC for approval as part of the project governance process before the project can begin. Please note that SIC committee meetings occur the first Tuesday of every month at 4 p.m.
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Add or remove individual access to an office/shared email account or calendar.
BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.
Convert your physical fax line to the BGSU fax server.
Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.
Use this page to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.
Request new, change existing, or remove access to electronicsignature applications
Use this form to check your eligibility for our Student Laptop Loan Program
Use the form on this page to request a Canvas course template.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).
Request a Power BI license for a BGSU student employee who needs the application to perform their work duties.
Request a Power BI workspace, add users to a workspace or request assistance setting up a data source.
Report a malfunction with University telephone/voicemail equipment or services.
The process for requesting a University Advancement Report.
Request support for a BGSU Auxiliary System.
Submit a request to discontinue/remove a current telephone service.
Use this service to request an exception be made to BGSU's standard account deactivation process.