Popular Services

Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
**Please note: due to a global chip shortage, Dell has reported that lead times for certain accessories and devices may be delayed by up to two months.**

Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://bgsu.teamdynamix.com/TDClient/KB/Articl...

Use this service to procure software not currently offered/owned by the University.
*Please note: Software procurement requests typically take a minimum of 45 days to be routed through the approval process.*
**You will be contacted throughout this process; please be sure to reply to any additional requests for information.**

Use this service to request a new file share be created, or to make changes to existing file shares.

Add or remove individual access to an office/shared email account or calendar.

Request new instructional software, or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.

Submit a request to change an existing BGSU telephone service.

Request the installation of a new BGSU telephone service.

Submit a request to change the display on a University phone.

Request assistance moving your computer or telephone equipment to another location on campus, or to return an unneeded device to ITS inventory.

As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction for more information (https://www.bgsu.edu/design-and-construction.ht...

Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.

Use the form on this page to submit a Project Evaluation Request to ITS.

Request support for a BGSU Auxiliary System.

Request new, change existing, or remove access to electronicsignature applications

Submit a request to discontinue/remove a current telephone service.

This page provides direction for obtaining an individual BGLinux account.

BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.

BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.

Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).

Submit a request to reserve and ITS-managed computer lab.

Use the form on this page to request a Canvas course template.

Use this page to reset your BGSU voicemail PIN.

Use this service to request access to the Video Insight secure video camera system

Report an issue with the BGSU website www.bgsu.edu.

Use this service to request the creation of a new Power BI report, or to request changes to an existing Power BI report.