Question
Which email applications and iOS/Android versions are supported by Duo?
Answer
Expand the panels in this article for details regarding email applications, iOS and Android versions supported by Duo Two Factor Authentication.
Duo Supported Email Applications
As of 10/8/2020 all faculty, staff and student BGSU email is located behind Duo two-factor authentication. The below listed email clients support Duo Two Factor Authentication for BGSU email.
Duo-Supported Email Clients
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Outlook (2016 and later)
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Outlook Mobile App (Android/iOS)
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Mac Mail (macOS 10.14 and later)
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Gmail Mobile App (Android)
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Samsung Email App
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iOS Mail (11 and later)
*Other mail applications will work if they support the use of modern authentication with Office 365
Duo Supported iOS Versions
The current version of Duo Mobile supports iOS 15.0 and greater, but we cannot guarantee Duo Mobile's functionality on preview/beta software provided by Apple. Duo recommends upgrading to the most recent version of iOS available for your device. The Duo Mobile app is compatible with the M1 iPad Pro.
Users running versions 14 and older will not be able to download the latest version of Duo Mobile from the App Store.
For additional information please see the Duo website.
Duo Supported Android Versions
The current version of Duo Mobile supports Android 11.0 and greater and Android Go 11.0 and greater. Duo recommends upgrading to the most recent version of Android available for your device.
For additional information please see the Duo website.
**Please do not approve Duo authentication requests if you have not attempted to log in to a protected service. For more information review this article**
For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.