My Recently Visited Services
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Request a Power BI license for a BGSU student employee who needs the application to perform their work duties, or request a license upgrade for a BGSU faculty or staff employee.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Construction, and Campus Operations for more information: https://www.bgsu.edu/pcco.html
Use this service to submit technology/software/applications for ITS review and approval.
Use this service to request a new file share be created, or to make changes to existing file shares.
Add or remove individual access to an office/shared email account or calendar.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Use this service to request a HIPAA-compliant BGSU Zoom account.
Report a malfunction with University telephone/voicemail equipment or services.
Use this service to request access to an existing Secure SharePoint Site.
Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).
Report an issue or request assistance with your SharePoint Site or Microsoft (MS) Team.
Use this service to request the configuration of a secure SharePoint Site for sharing files containing restricted data.
Use this service to request/change access or to report an issue with BGSU's remote device access tool.
Request a Microsoft Bookings site for your department/team.
Report an issue with AEM, BGSU's Content Management System.
Use the form on this page to report an issue with the Avalon application.
Instructions for requesting to elevate a Qualtrics account.
Use this service to request access to the Video Insight secure video camera system
Request a Course Evaluation department account.