My Recently Visited Services
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Construction, and Campus Operations for more information: https://www.bgsu.edu/pcco.html
Submit a request to change an existing BGSU telephone service.
Request assistance, report a discrepancy with data or ask a question regarding monthly print billing reports.
Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.
Request support for a BGSU Auxiliary System.
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Use this service to request a new file share be created, or to make changes to existing file shares.
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Request new, change existing, or remove access to electronicsignature applications
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Use this service to request access to the Video Insight secure video camera system
Guidelines for requesting classroom technology equipment training.
Request a Course Evaluation department account.
Add or remove individual access to an office/shared email account or calendar.
Use this service to request to publish a new Bridge course, republish changes to an existing Bridge course, or to archive or delete a Bridge course.
Report an issue with AEM, BGSU's Content Management System.
Use this page to request access to Falcon Info:STARS
Report an issue or request assistance with your SharePoint Site or Microsoft (MS) Team.
Use this page to request access to Transaction System Enterprise (TSE)
Use this service to submit technology/software/applications for ITS review and approval.
Request ITS support for purchasing and installing a new or replacement television for use in a shared space.
Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).
Use this service to request a access to a BGSU test account.