My Recently Visited Services
Use this form to check your eligibility for our Student Laptop Loan Program.
Please ensure you are checking your BGSU email regularly for updates as that is how ITS will contact you to schedule pickup.
Request assistance with a Four Winds digital sign or software, or the decommissioning of a digital sign that is no longer needed. If this is an immediate need, please call ITS at 419-372-0999.
Report a malfunction with University telephone/voicemail equipment or services.
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Use this service to submit technology/software/applications for ITS review and approval.
Add or remove individual access to an office/shared email account or calendar.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Use this service to request a access to a BGSU test account.
Use this form to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Request assistance with electronic signatures, including creating a new template/form, modifying an existing process, etc.
The process for reporting an error with Power BI application or reports.
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Use this service to request a new file share be created, or to make changes to existing file shares.
Use this page to request administrative access for Assessment Review.
The process for requesting a University Advancement Report.
Use the form on this page to report an issue with the Avalon application.
Use this service to request a new LTI be installed in Canvas, the BGSU's Learning Management System (LMS).
Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.
Report an issue with AEM, BGSU's Content Management System.
Use this page to request a new digital sign for your department.
The process for requesting a laptop for use when traveling internationally for university business.
Report an issue relating to the MyBGSU portal. This should not be used for login issues. Please contact ITS support for lockout or login issues. Typically access issues can be resolved by clearing your browser cache.
Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).
Use this service to request a HIPAA-compliant BGSU Zoom account.