My Recently Visited Services

Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.


Use this form to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.


Use this service to request new access to Expedient Secure AI.


Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.

As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Construction, and Campus Operations for more information: https://www.bgsu.edu/pcco.html


Additional Print Responsibly/PaperCut reporting for department billing charges.


Request assistance, report a discrepancy with data or ask a question regarding monthly print billing reports.


Request a link to your service be added to the MyBGSU portal.


Use this service to request a HIPAA-compliant BGSU Zoom account.


Use this service to request a new department space in ZDAM.


Use this form to request a ZDAM account.


Report an issue relating to the MyBGSU portal. This should not be used for login issues.  Please contact ITS support for lockout or login issues.  Typically access issues can be resolved by clearing your browser cache.


Report a malfunction with University telephone/voicemail equipment or services.


Use this service to report issues with the ZDAM application.


Use this service to request access to an existing Secure SharePoint Site.


Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).


Report an issue or request assistance with your SharePoint Site or Microsoft (MS) Team.


Use this service to request the configuration of a secure SharePoint Site for sharing files containing restricted data.


Request a Microsoft Bookings site for your department/team.


Use this service to request/change access or to report an issue with BGSU's remote device access tool.


BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.


Use this form to check your eligibility for our Student Laptop Loan Program.

Please ensure you are checking your BGSU email regularly for updates as that is how ITS will contact you to schedule pickup.


Use this service to request a Turnitin instructor account.


Submit a request to discontinue/remove a current telephone service.


Request a Power BI workspace, add users to a workspace or request assistance setting up a data source.


Report an issue with an electronic signature application.