My Recently Visited Services
Request changes be made to your faculty/staff data listed in the BGSU Telephone Directory.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.
Use this service to request access to an existing Secure SharePoint Site.
Request assistance with a Four Winds digital sign or software, or the decommissioning of a digital sign that is no longer needed. If this is an immediate need, please call ITS at 419-372-0999.
The process for requesting a laptop for use when traveling internationally for university business.
Use this page reserve audiovisual and/or conference equipment.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Request ITS support for purchasing and installing a new or replacement television for use in a shared space.
Use this service to request to setup a schedule of how long documents should be retained in OnBase (functional leads only).
Request for non-BGSU employees to get VPN access. Please note: BGSU employees receive access by default.
Use this service to request a Copilot license.
Please note: Supervisor's must submit this request on behalf of the faculty/staff needing the license.
Use this service to request the configuration of a secure SharePoint Site for sharing files containing restricted data.
Use this service to request access to the CloudPOS application used by BGSU to configure Point of Sales devices.
Use this service to request an exception be made to BGSU's standard account deactivation process. Exception form must be filled out by supervisor.
Report an issue with the BGSU event calendar.
Use this service to request assistance when using or accessing the Bridge training application.
Use this page to request an external email account be added to BGSU's allowlist.
Use this service to request to publish a new Bridge course, republish changes to an existing Bridge course, or to archive or delete a Bridge course.
Use the form on this page to report an issue with the Avalon application.
Report an issue with AEM, BGSU's Content Management System.
Request a Course Evaluation department account.
Request support for a BGSU Auxiliary System.
Use this page to request temporary access to the PCI network for your register(s) that accept credit card payments.
Request assistance, report a discrepancy with data or ask a question regarding monthly print billing reports.