My Recently Visited Services
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Report an issue or request assistance with your SharePoint Site or Microsoft (MS) Team.
BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.
Submit a request to change an existing BGSU telephone service.
Use this service to request a Turnitin instructor account.
Report an issue relating to the MyBGSU portal. This should not be used for login issues. Please contact ITS support for lockout or login issues. Typically access issues can be resolved by clearing your browser cache.
Use this service to request access to the Video Insight secure video camera system
Faculty and staff may request a new printer or multi-function device for their department office using this service. Temporary printers for events can also be requested.
Use this service to request access to the Concourse Syllabus platform.
Create a new BGSU Account here and learn more about the services provided and accounts that sync with your BGSU Account.
Additional Print Responsibly/PaperCut reporting for department billing charges.
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Query is a PeopleSoft end-user reporting tool that will allow users to write reports in order to extract information from FMS and CSS. Use this service to request assistance writing or running a Query.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.
Add or remove individual access to an office/shared email account or calendar.
Use this service to submit technology/software/applications for ITS review and approval.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Request a Microsoft Bookings site for your department/team.
Use this page reserve audio visual and/or conference equipment.
Instructions for requesting to elevate a Qualtrics account.
Request a new data drop or BGSU Internet Connection (BIC) be installed in your office or facility.
Use this service to request to publish a new Bridge course, republish changes to an existing Bridge course, or to archive or delete a Bridge course.