My Recently Visited Services
Guidelines for requesting classroom technology equipment training.
Faculty and staff may request a new printer or multi-function device for their department office using this service. Temporary printers for events can also be requested.
Submit a request to change an existing BGSU telephone service.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Construction, and Campus Operations for more information: https://www.bgsu.edu/pcco.html
Submit a request to discontinue/remove a current telephone service.
Use this service to report a possible data error within the data warehouse.
The process for requesting changes or upgrades to existing computer labs, or to request setup of a new computer lab.
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Use this form to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.
Use this page to request access to Transaction System Enterprise (TSE)
Request assistance, report a discrepancy with data or ask a question regarding monthly print billing reports.
Additional Print Responsibly/PaperCut reporting for department billing charges.
Report an issue relating to the MyBGSU portal. This should not be used for login issues. Please contact ITS support for lockout or login issues. Typically access issues can be resolved by clearing your browser cache.
Use this service to request a new file share be created, or to make changes to existing file shares.
Instructions for requesting to elevate a Qualtrics account.
Use this service to request a Copilot license.
Please note: Supervisor's must submit this request on behalf of the faculty/staff needing the license.
Request support for a BGSU Auxiliary System.
Use this page to request temporary access to the PCI network for your register(s) that accept credit card payments.
Use this page to request the creation of a Commons Group in Canvas Commons
Report an issue with an electronic signature application.
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Use this service to submit technology/software/applications for ITS review and approval.
Use this service to request/change access or to report an issue with BGSU's remote device access tool.
The process for requesting the elevation of a Bridge account.