My Recently Visited Services
Use this service to request the creation of a new Power BI report, or to request changes to an existing Power BI report.
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Use this service to submit technology/software/applications for ITS review and approval.
Add or remove individual access to an office/shared email account or calendar.
Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).
Use this page to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.
Use this page to report an issue with software installed on a lab, mobile device cart, or classroom computer.
Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Report an issue relating to the MyBGSU portal. This should not be used for login issues. Please contact ITS support for lockout or login issues. Typically access issues can be resolved by clearing your browser cache.
The process for requesting the creation of a LISTSERV list.
Please Note: BGSU LISTSERV list owners must be active BGSU account holders and the associated BGSU account must be used to moderate lists.
Request new, change existing, or remove access to electronicsignature applications
Request support for a BGSU Auxiliary System.
Use this service to request the configuration of a secure SharePoint Site for sharing files containing restricted data.
Use this service to request access to an existing Secure SharePoint Site.
Use this service to request a Copilot license.
Please note: Supervisor's must submit this request on behalf of the faculty/staff needing the license.
Request for non-BGSU employees to get VPN access. Please note: BGSU employees receive access by default.
Use this service to request to setup a schedule of how long documents should be retained in OnBase (functional leads only).
Use this service to request a new file share be created, or to make changes to existing file shares.
Report an issue with AEM, BGSU's Content Management System.
Use this service to request access to the CloudPOS application used by BGSU to configure Point of Sales devices.
Use this service to request an exception be made to BGSU's standard account deactivation process. Exception form must be filled out by supervisor.
Report an issue with the BGSU event calendar.