My Recently Visited Services
Submit a request to change an existing BGSU telephone service.
Use this page to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.
Use this service to request to setup a schedule of how long documents should be retained in OnBase (functional leads only).
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Create a new BGSU Account here and learn more about the services provided and accounts that sync with your BGSU Account.
Use this service to request/change access or to report an issue with BGSU's remote device access tool.
Report an issue with an electronic signature application.
Use the form on this page to submit a Project Evaluation Request to ITS. By submitting this request you are committing to serve as the project’s designated representative and must present this request to the PRC for approval as part of the project governance process before the project can begin. Please note that PRC committee meetings occur the first Wednesday of every month at 4 p.m.
Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).
BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.
Faculty and staff may request a new printer or multi-function device for their department office using this service. Temporary printers for events can also be requested.
Request a Four Winds account to begin updating your department's digital signage.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.
Add or remove individual access to an office/shared email account or calendar.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Report a malfunction with University telephone/voicemail equipment or services.
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Guidelines for requesting classroom technology equipment training.
Request assistance with a Four Winds digital sign or software, or the decommissioning of a digital sign that is no longer needed. If this is an immediate need, please call ITS at 419-372-0999.
Use this page reserve audiovisual and/or conference equipment.
The process for reporting an error with Power BI application or reports.