My Recently Visited Services
Report an issue with AEM, BGSU's Content Management System.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Use this service to submit technology/software/applications for ITS review and approval.
Report an issue relating to the MyBGSU portal. This should not be used for login issues. Please contact ITS support for lockout or login issues. Typically access issues can be resolved by clearing your browser cache.
Use this service to request a new file share be created, or to make changes to existing file shares.
Request support for a BGSU Auxiliary System.
Use this service to request a Copilot license.
Please note: Supervisor's must submit this request on behalf of the faculty/staff needing the license.
Request a Course Evaluation department account.
Additional Print Responsibly/PaperCut reporting for department billing charges.
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Use this service to request assistance when using or accessing the Bridge training application.
Use this page reserve audio visual and/or conference equipment.
Use this service to request to publish a new Bridge course, republish changes to an existing Bridge course, or to archive or delete a Bridge course.
Use this page to request an external email account be added to BGSU's allowlist.
Use this service to request the creation of a new Power BI report, or to request changes to an existing Power BI report.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Construction, and Campus Operations for more information: https://www.bgsu.edu/pcco.html
Submit a request to change an existing BGSU telephone service.
Report an issue with an electronic signature application.
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Instructions for requesting to elevate a Qualtrics account.
Use the form on this page to request a Canvas course template.
Request ITS support for purchasing and installing a new or replacement television for use in a shared space.
Request for non-BGSU employees to get VPN access. Please note: BGSU employees receive access by default.
Use this service to request new access to Expedient Secure AI.