My Recently Visited Services
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Use this service to request a new file share be created, or to make changes to existing file shares.
Use this service to request the configuration of a secure SharePoint Site for sharing files containing restricted data.
Guidelines for requesting classroom technology equipment training.
Use this service to request a HIPAA-compliant BGSU Zoom account.
Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.
Complete the form on this page to report an issue with Course Evaluation.
Use this service to submit technology/software/applications for ITS review and approval.
Submit a request to discontinue/remove a current telephone service.
Report an issue or request assistance with your SharePoint Site or Microsoft (MS) Team.
Create a new BGSU Account here and learn more about the services provided and accounts that sync with your BGSU Account.
Request new, change existing, or remove access to electronicsignature applications
Use this form to check your eligibility for our Student Laptop Loan Program.
Please ensure you are checking your BGSU email regularly for updates as that is how ITS will contact you to schedule pickup.
Request support for a BGSU Auxiliary System.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Request assistance with a Four Winds digital sign or software, or the decommissioning of a digital sign that is no longer needed. If this is an immediate need, please call ITS at 419-372-0999.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Construction, and Campus Operations for more information: https://www.bgsu.edu/pcco.html
Use this page to request access to Falcon Info:STARS
Use this service to request access to an existing Secure SharePoint Site.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Use this form to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.
Report a malfunction with University telephone/voicemail equipment or services.
Use this service to request the creation of a new Power BI report, or to request changes to an existing Power BI report.
Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).