My Recently Visited Services
The process for reporting an error with Power BI application or reports.
Complete the form on this page to report an issue with Course Evaluation.
Use this service to request an exception be made to BGSU's standard account deactivation process. Exception form must be filled out by supervisor.
Use this page to request access to Falcon Info:STARS
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Use this service to submit technology/software/applications for ITS review and approval.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Use this page to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.
Request a new data drop or BGSU Internet Connection (BIC) be installed in your office or facility.
Use this service to request the creation of a new Power BI report, or to request changes to an existing Power BI report.
Guidelines for requesting classroom technology equipment training.
The process for requesting changes or upgrades to existing computer labs, or to request setup of a new computer lab.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.
Use this page to report an issue with software installed on a lab, mobile device cart, or classroom computer.
Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).
Report an issue or request assistance with your SharePoint Site or Microsoft (MS) Team.
Use this service to request to setup a schedule of how long documents should be retained in OnBase (functional leads only).
Request for non-BGSU employees to get VPN access. Please note: BGSU employees receive access by default.
Use this service to request a Copilot license.
Please note: Supervisor's must submit this request on behalf of the faculty/staff needing the license.
The process for requesting a University Advancement Report.
Use this service to request the configuration of a secure SharePoint Site for sharing files containing restricted data.
Use this service to request access to an existing Secure SharePoint Site.
Use this service to request access to the CloudPOS application used by BGSU to configure Point of Sales devices.
Submit a request to discontinue/remove a current telephone service.
Report an issue with the BGSU event calendar.