My Recently Visited Services
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
The process for requesting the creation of a LISTSERV list.
Please Note: BGSU LISTSERV list owners must be active BGSU account holders and the associated BGSU account must be used to moderate lists.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Submit a request for a new single sign-on configuration or modification to an existing one.
Use this form to check your eligibility for our Student Laptop Loan Program.
Please ensure you are checking your BGSU email regularly for updates as that is how ITS will contact you to schedule pickup.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Construction, and Campus Operations for more information: https://www.bgsu.edu/pcco.html
Use this service to submit technology/software/applications for ITS review and approval.
Use this service to request assistance with Cisco Jabber.
Report an issue with AEM, BGSU's Content Management System.
The process for requesting a University Advancement Report.
Add or remove individual access to an office/shared email account or calendar.
Request assistance with electronic signatures, including creating a new template/form, modifying an existing process, etc.
Use this form to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.
Use the form on this page to submit a Project Evaluation Request to ITS. By submitting this request you are committing to serve as the project’s designated representative and must present this request to the PRC for approval as part of the project governance process before the project can begin. Please note that PRC committee meetings occur the first Wednesday of every month at 4 p.m.
Use this service to request a HIPAA-compliant BGSU Zoom account.
Report an issue relating to the MyBGSU portal. This should not be used for login issues. Please contact ITS support for lockout or login issues. Typically access issues can be resolved by clearing your browser cache.
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Request a new data drop or BGSU Internet Connection (BIC) be installed in your office or facility.
Use this service to request the creation of a new Power BI report, or to request changes to an existing Power BI report.
BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.
Use this page to request an external email account be added to BGSU's allowlist.
Use this page to request temporary access to the PCI network for your register(s) that accept credit card payments.