Request support for a BGSU Auxiliary System.
The process for requesting the creation of a ListServ.
Please Note: BGSU listserv list owners must be active BGSU account holders and the associated BGSU account must be used to moderate lists.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Request changes be made to your faculty/staff data listed in the BGSU Telephone Directory.
Request a new data drop or BGSU Internet Connection (BIC) be installed in your office or facility.
Request new instructional software, or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Submit a request to discontinue/remove a current telephone service.
Submit a request to change an existing BGSU telephone service.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction
https://www.bgsu.edu/design-and-construction.html for more information.
Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.
Add or remove individual access to an office/shared email account or calendar.
Report an issue with an electronic signature application.
This page provides direction for obtaining an individual BGLinux account.
Use this page to request access to Transaction System Enterprise (TSE)
The process for requesting a University Advancement Report.
**Please note: due to a global chip shortage, Dell has reported that lead times for devices, monitors and certain accessories may be delayed by up to two months.**
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops:
https://bgsu.teamdynamix.com/TDClient/2070/Port...
Faculty and staff may request a new printer or multi-function device for their department office.
If you would like to have an existing printer picked up or removed, please contact BGSU's print vendor, ComDoc, at this link:
https://bgsu.teamdynamix.com/TDClient/KB/Articl...
Use this service to request a new file share be created, or to make changes to existing file shares.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://bgsu.teamdynamix.com/TDClient/KB/Articl...Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Use this page to request an external email account be whitelisted.
Query is a PeopleSoft end-user reporting tool that will allow users to write reports in order to extract information from FMS and CSS. Use this service to request assistance writing or running a Query.
Report a malfunction with University telephone/voicemail equipment or services.
Use this page to request administrative access for Assessment Review.
Create a new BGSU Account here and learn more about the services provided and accounts that sync with your BGSU Account.
The process for requesting the elevation of a Bridge account.