My Recently Visited Services

BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.


Add or remove individual access to an office/shared email account or calendar.


BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.


Request a Power BI workspace, add users to a workspace or request assistance setting up a data source.


Use this form to check your eligibility for our Student Laptop Loan Program.

Please ensure you are checking your BGSU email regularly for updates as that is how ITS will contact you to schedule pickup.


Use this service to report issues with the ZDAM application.


Use this service to submit technology/software/applications for ITS review and approval.


Report an issue with the BGSU website www.bgsu.edu.


Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.


Use this form to request a ZDAM account.


Use this service to request a new department space in ZDAM.


Add, change or remove a BGSU fax account.


Use this page to request a new digital sign for your department.


Report a malfunction with University telephone/voicemail equipment or services.


Use this service to request assistance with Cisco Jabber.


Use this service to report an issue with Qualtrics.


Report an issue with the BGSU event calendar.


Use this service to request a HIPAA-compliant BGSU Zoom account.


Use this service to request assistance when using or accessing the Bridge training application.


Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.


The process for requesting the elevation of a Bridge account.


Report an issue with an electronic signature application.


Use this page to request access to Falcon Info:STARS


Use this service to request the creation of a new Power BI report, or to request changes to an existing Power BI report.