My Recently Visited Services
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Use this service to submit technology/software/applications for ITS review and approval.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.
Use the information provided on this page to access your account via the web, a program, or your mobile device.
Add or remove individual access to an office/shared email account or calendar.
Submit a request to discontinue/remove a current telephone service.
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Use this service to request a access to a BGSU test account.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Request assistance with a Four Winds digital sign or software, or the decommissioning of a digital sign that is no longer needed. If this is an immediate need, please call ITS at 419-372-0999.
Use this page to report an issue with software installed on a lab, mobile device cart, or classroom computer.
Use this form to check your eligibility for our Student Laptop Loan Program
Use this page to request access to the BGSU Web Report Library
Report an issue with AEM, BGSU's Content Management System.
Use this service to request a new file share be created, or to make changes to existing file shares.
Use the form on this page to request a Canvas course template.
Use this service to request a HIPAA-compliant BGSU Zoom account.
Complete the form on this page to report an issue with Course Evaluation.
Request changes be made to your faculty/staff data listed in the BGSU Telephone Directory.
Use this service to request to setup a schedule of how long documents should be retained in OnBase (functional leads only).
Create a new BGSU Account here and learn more about the services provided and accounts that sync with your BGSU Account.
The process for requesting changes or upgrades to existing computer labs, or to request setup of a new computer lab.
Use the form on this page to submit a Project Evaluation Request to ITS. By submitting this request you are committing to serve as the project’s designated representative and must present this request to the PRC for approval as part of the project governance process before the project can begin. Please note that PRC committee meetings occur the first Wednesday of every month at 4 p.m.