My Recently Visited Services
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Construction, and Campus Operations for more information: https://www.bgsu.edu/pcco.html
Report an issue with the BGSU event calendar.
Request for non-BGSU employees to get VPN access. Please note: BGSU employees receive access by default.
Use this service to request to setup a schedule of how long documents should be retained in OnBase (functional leads only).
Request a Four Winds account to begin updating your department's digital signage.
Use this service to request a HIPAA-compliant BGSU Zoom account.
Use this service to request assistance when using or accessing the Bridge training application.
Request a Power BI license for a BGSU student employee who needs the application to perform their work duties, or request a license upgrade for a BGSU faculty or staff employee.
The process for requesting the creation of a LISTSERV list.
Please Note: BGSU LISTSERV list owners must be active BGSU account holders and the associated BGSU account must be used to moderate lists.
Use this page to request access to Transaction System Enterprise (TSE)
Information on making corrections or changes to telephone billing.
Request assistance, report a discrepancy with data or ask a question regarding monthly print billing reports.
Request assistance with a Four Winds digital sign or software, or the decommissioning of a digital sign that is no longer needed. If this is an immediate need, please call ITS at 419-372-0999.
The process for submitting a request to purchase a domain for BGSU business use.
Use the form on this page to report an issue with the Avalon application.
This service offers a means for the general public to report issues with the BGSU website.
Request support for a BGSU Auxiliary System.
Use this page to request a modification to an existing data warehouse report.
The process for requesting a laptop for use when traveling internationally for university business.
Guidelines for requesting classroom technology equipment training.
Request new, change existing, or remove access to electronicsignature applications
Faculty and staff may request a new printer or multi-function device for their department office using this service. Temporary printers for events can also be requested.