My Recently Visited Services
The process for requesting a University Advancement Report.
Submit a request to discontinue/remove a current telephone service.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.
Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).
Request a Power BI license for a BGSU student employee who needs the application to perform their work duties, or request a license upgrade for a BGSU faculty or staff employee.
Use this service to request the configuration of a secure SharePoint Site for sharing files containing restricted data.
Request a Power BI workspace, add users to a workspace or request assistance setting up a data source.
Use this service to request access to an existing Secure SharePoint Site.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Use this page to request access to Falcon Info:STARS
Faculty and staff may request a new printer or multi-function device for their department office using this service. Temporary printers for events can also be requested.
Use this service to request a new file share be created, or to make changes to existing file shares.
Create a new BGSU Account here and learn more about the services provided and accounts that sync with your BGSU Account.
Use this form to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.
Use this service to request to publish a new Bridge course, republish changes to an existing Bridge course, or to archive or delete a Bridge course.
Use this service to submit technology/software/applications for ITS review and approval.
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Query is a PeopleSoft end-user reporting tool that will allow users to write reports in order to extract information from FMS and CSS. Use this service to request assistance writing or running a Query.
Request a new data drop or BGSU Internet Connection (BIC) be installed in your office or facility.
Report an issue relating to the MyBGSU portal. This should not be used for login issues. Please contact ITS support for lockout or login issues. Typically access issues can be resolved by clearing your browser cache.
Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.
Use this service to report a possible data error within the data warehouse.
Use this service to request assistance with Cisco Jabber.