My Recently Visited Services
Request support for a BGSU Auxiliary System.
Use the form on this page to request a Canvas course template.
Faculty and staff may request a new printer or multi-function device for their department office using this service. Temporary printers for events can also be requested.
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.
Use this service to submit technology/software/applications for ITS review and approval.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Query is a PeopleSoft end-user reporting tool that will allow users to write reports in order to extract information from FMS and CSS. Use this service to request assistance writing or running a Query.
Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.
Use this form to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.
Use this service to request new access to Expedient Secure AI.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Add or remove individual access to an office/shared email account or calendar.
Use this service to request/change access or to report an issue with BGSU's remote device access tool.
Additional Print Responsibly/PaperCut reporting for department billing charges.
Request assistance with electronic signatures, including creating a new template/form, modifying an existing process, etc.
Report an issue relating to the MyBGSU portal. This should not be used for login issues. Please contact ITS support for lockout or login issues. Typically access issues can be resolved by clearing your browser cache.
Use this service to request a new file share be created, or to make changes to existing file shares.
Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).
The process for requesting the creation of a LISTSERV list.
Please Note: BGSU LISTSERV list owners must be active BGSU account holders and the associated BGSU account must be used to moderate lists.
Report an issue or request assistance with your SharePoint Site or Microsoft (MS) Team.