My Recently Visited Services
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Use this service to request a new file share be created, or to make changes to existing file shares.
The process for requesting a University Advancement Report.
Use this service to request to publish a new Bridge course, republish changes to an existing Bridge course, or to archive or delete a Bridge course.
Use this page to request an external email account be added to BGSU's allowlist.
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Use this page to request access to the BGSU Web Report Library
Information on making corrections or changes to telephone billing.
Submit a request to change an existing BGSU telephone service.
Use this page to request a modification to an existing data warehouse report.
This page provides direction for obtaining an individual BGLinux account.
Use this service to request/change access or to report an issue with BGSU's remote device access tool.
Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).
Report an issue relating to the MyBGSU portal. This should not be used for login issues. Please contact ITS support for lockout or login issues. Typically access issues can be resolved by clearing your browser cache.
Request support for a BGSU Auxiliary System.
Use the form on this page to submit a Project Evaluation Request to ITS. By submitting this request you are committing to serve as the project’s designated representative and must present this request to the PRC for approval as part of the project governance process before the project can begin. Please note that PRC committee meetings occur the first Wednesday of every month at 4 p.m.
Use the form on this page to request a Canvas course template.
Use this service to request the creation of a new Power BI report, or to request changes to an existing Power BI report.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
The process for requesting the creation of a LISTSERV list.
Please Note: BGSU LISTSERV list owners must be active BGSU account holders and the associated BGSU account must be used to moderate lists.
Request a new data drop or BGSU Internet Connection (BIC) be installed in your office or facility.
BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.
Add or remove individual access to an office/shared email account or calendar.