My Recently Visited Services
Use this service to request a new file share be created, or to make changes to existing file shares.
Submit a request to change an existing BGSU telephone service.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Use this service to request a HIPAA-compliant BGSU Zoom account.
Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.
Use this service to request assistance with Cisco Jabber.
Add or remove individual access to an office/shared email account or calendar.
Use this service to submit technology/software/applications for ITS review and approval.
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Use this service to request/change access or to report an issue with BGSU's remote device access tool.
Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).
Use this service to request the configuration of a secure SharePoint Site for sharing files containing restricted data.
Use this service to request access to an existing Secure SharePoint Site.
Report an issue or request assistance with your SharePoint Site or Microsoft (MS) Team.
Request a Microsoft Bookings site for your department/team.
Use this service to request to setup a schedule of how long documents should be retained in OnBase (functional leads only).
Request for non-BGSU employees to get VPN access. Please note: BGSU employees receive access by default.
Use this service to request a Copilot license.
Please note: Supervisor's must submit this request on behalf of the faculty/staff needing the license.
Use this service to request access to the CloudPOS application used by BGSU to configure Point of Sales devices.
Use this service to request an exception be made to BGSU's standard account deactivation process. Exception form must be filled out by supervisor.