My Recently Visited Services
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Request support for a BGSU Auxiliary System.
Use this service to submit technology/software/applications for ITS review and approval.
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Use the form on this page to request a Canvas course template.
Use this service to request new access to Expedient Secure AI.
Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).
Use this service to request a new file share be created, or to make changes to existing file shares.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Request a Power BI license for a BGSU student employee who needs the application to perform their work duties, or request a license upgrade for a BGSU faculty or staff employee.
Request assistance with a Four Winds digital sign or software, or the decommissioning of a digital sign that is no longer needed. If this is an immediate need, please call ITS at 419-372-0999.
Report an issue or request assistance with your SharePoint Site or Microsoft (MS) Team.
Request a Course Evaluation department account.
Use this page to request the creation of a Commons Group in Canvas Commons
Use this page to request administrative access for Assessment Review.
Use this service to request the creation of a new Power BI report, or to request changes to an existing Power BI report.
Request a Four Winds account to begin updating your department's digital signage.
Query is a PeopleSoft end-user reporting tool that will allow users to write reports in order to extract information from FMS and CSS. Use this service to request assistance writing or running a Query.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Submit a request to change an existing BGSU telephone service.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.
Use this service to request a new LTI be installed in Canvas, the BGSU's Learning Management System (LMS).
Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.
Use this page to request a new digital sign for your department.
Report an issue with AEM, BGSU's Content Management System.