My Recently Visited Services
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Create a new BGSU Account here and learn more about the services provided and accounts that sync with your BGSU Account.
Request assistance with a Four Winds digital sign or software, or the decommissioning of a digital sign that is no longer needed. If this is an immediate need, please call ITS at 419-372-0999.
Use this service to request the configuration of a secure SharePoint Site for sharing files containing restricted data.
Report an issue relating to the MyBGSU portal. This should not be used for login issues. Please contact ITS support for lockout or login issues. Typically access issues can be resolved by clearing your browser cache.
Use this service to request an exception be made to BGSU's standard account deactivation process. Exception form must be filled out by supervisor.
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Submit a request to change an existing BGSU telephone service.
Use this service to request assistance with Cisco Jabber.
Report a malfunction with University telephone/voicemail equipment or services.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).
Use this service to request new access to Expedient Secure AI.
Request support for a BGSU Auxiliary System.
Use this service to request a new file share be created, or to make changes to existing file shares.
Use this service to submit technology/software/applications for ITS review and approval.
This page provides direction for obtaining an individual BGLinux account.
Request a Power BI license for a BGSU student employee who needs the application to perform their work duties.
Use this page reserve audiovisual and/or conference equipment.
The process for requesting a University Advancement Report.
Use the form on this page to submit a Project Evaluation Request to ITS. By submitting this request you are committing to serve as the project’s designated representative and must present this request to the PRC for approval as part of the project governance process before the project can begin. Please note that PRC committee meetings occur the first Wednesday of every month at 4 p.m.
Guidelines for requesting classroom technology equipment training.