My Recently Visited Services
Use the form on this page to request a Canvas course template.
Use this page to report an issue with software installed on a lab, mobile device cart, or classroom computer.
This service offers a means for the general public to report issues with the BGSU website.
Instructions for requesting to elevate a Qualtrics account.
Use this service to request new access to Expedient Secure AI.
Report an issue with the BGSU event calendar.
Request ITS support for purchasing and installing a new or replacement television for use in a shared space.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Use this page reserve audio visual and/or conference equipment.
Use this page to request an external email account be added to BGSU's allowlist.
Use this service to request the creation of a new Power BI report, or to request changes to an existing Power BI report.
Report an issue relating to the MyBGSU portal. This should not be used for login issues. Please contact ITS support for lockout or login issues. Typically access issues can be resolved by clearing your browser cache.
Use this service to report a possible data error within the data warehouse.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.
Request a Microsoft Bookings site for your department/team.
Request a Power BI license for a BGSU student employee who needs the application to perform their work duties, or request a license upgrade for a BGSU faculty or staff employee.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.
Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).
Use this service to request a access to a BGSU test account.
Use this service to request access to the Concourse Syllabus platform.
Report an issue or request assistance with your SharePoint Site or Microsoft (MS) Team.
Use this form to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.