My Recently Visited Services

*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.

Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...


Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.


Use this page to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.


Use this form to request a ZDAM account.


Request a Power BI license for a BGSU student employee who needs the application to perform their work duties.


BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.


Additional Print Responsibly/PaperCut reporting for department billing charges.


Use the form on this page to request a Canvas course template.


Use this service to request a Turnitin instructor account.


Request ITS support for purchasing and installing a new or replacement television for use in a shared space.


The process for requesting the elevation of a Bridge account.


Use the information provided on this page to access your account via the web, a program, or your mobile device.


Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.

As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.


Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.


Query is a PeopleSoft end-user reporting tool that will allow users to write reports in order to extract information from FMS and CSS. Use this service to request assistance writing or running a Query.


Use this page to request the creation of a Commons Group in Canvas Commons


Add or remove individual access to an office/shared email account or calendar.


Report a malfunction with University telephone/voicemail equipment or services.


Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.


Use this page to request administrative access for Assessment Review.


Use this page to reset your BGSU voicemail PIN.


Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).


Report an issue relating to the MyBGSU portal. This should not be used for login issues.  Please contact ITS support for lockout or login issues.  Typically access issues can be resolved by clearing your browser cache.


Use this page to request a modification to an existing data warehouse report.


Use this page to request a new digital sign for your department.