My Recently Visited Services
Request new, change existing, or remove access to electronicsignature applications
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Use this service to submit technology/software/applications for ITS review and approval.
BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Add or remove individual access to an office/shared email account or calendar.
Use this service to request access to the Concourse Syllabus platform.
The process for requesting a University Advancement Report.
Use this form to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.
Use this service to request a HIPAA-compliant BGSU Zoom account.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Construction, and Campus Operations for more information: https://www.bgsu.edu/pcco.html
Submit a request for a new single sign-on configuration or modification to an existing one.
Use this page to request temporary access to the PCI network for your register(s) that accept credit card payments.
Use this service to request/change access or to report an issue with BGSU's remote device access tool.
The process for requesting the elevation of a Bridge account.
Report an issue with an electronic signature application.
Use this page to request access to Falcon Info:STARS
Use this service to request the creation of a new Power BI report, or to request changes to an existing Power BI report.
This service is to allow data warehouse users to report problems with the way the data warehouse is functioning.
Use this form to check your eligibility for our Student Laptop Loan Program.
Please ensure you are checking your BGSU email regularly for updates as that is how ITS will contact you to schedule pickup.
Request for non-BGSU employees to get VPN access. Please note: BGSU employees receive access by default.
Use this service to request to setup a schedule of how long documents should be retained in OnBase (functional leads only).
Request a Four Winds account to begin updating your department's digital signage.
Use this service to request assistance when using or accessing the Bridge training application.