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Guidelines for requesting classroom technology equipment training.
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Use this service to submit technology/software/applications for ITS review and approval.
Request a Power BI workspace, add users to a workspace or request assistance setting up a data source.
Request for non-BGSU employees to get VPN access. Please note: BGSU employees receive access by default.
Use this service to request a new file share be created, or to make changes to existing file shares.
Use this form to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Construction, and Campus Operations for more information: https://www.bgsu.edu/pcco.html
Request a Microsoft Bookings site for your department/team.
Use this service to request to publish a new Bridge course, republish changes to an existing Bridge course, or to archive or delete a Bridge course.
The process for requesting changes or upgrades to existing computer labs, or to request setup of a new computer lab.
Submit a request for a new single sign-on configuration or modification to an existing one.
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Request a link to your service be added to the MyBGSU portal.
Use this service to request a HIPAA-compliant BGSU Zoom account.
Use this service to request a Turnitin instructor account.
Request ITS support for purchasing and installing a new or replacement television for use in a shared space.
Add or remove individual access to an office/shared email account or calendar.
Report an issue relating to the MyBGSU portal. This should not be used for login issues. Please contact ITS support for lockout or login issues. Typically access issues can be resolved by clearing your browser cache.
The process for requesting the elevation of a Bridge account.
Submit a request to change an existing BGSU telephone service.