My Recently Visited Services
Use this service to request a access to a BGSU test account.
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Use this service to submit technology/software/applications for ITS review and approval.
Report an issue with the BGSU event calendar.
Information on making corrections or changes to telephone billing.
The process for requesting a laptop for use when traveling internationally for university business.
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Use this service to request a HIPAA-compliant BGSU Zoom account.
Use this page to request access to Falcon Info:STARS
Report a malfunction with University telephone/voicemail equipment or services.
Use this service to request/change access or to report an issue with BGSU's remote device access tool.
Use this page to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.
Use this service to request new access to Expedient Secure AI.
Use this service to request the creation of a new Power BI report, or to request changes to an existing Power BI report.
Use this service to request assistance with Cisco Jabber.
Use this service to request to setup a schedule of how long documents should be retained in OnBase (functional leads only).
Request changes be made to your faculty/staff data listed in the BGSU Telephone Directory.
Use this service to request a new file share be created, or to make changes to existing file shares.
Add or remove individual access to an office/shared email account or calendar.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Request for non-BGSU employees to get VPN access. Please note: BGSU employees receive access by default.
Use this service to request a Copilot license.
Please note: Supervisor's must submit this request on behalf of the faculty/staff needing the license.