My Recently Visited Services
Report an issue relating to the MyBGSU portal. This should not be used for login issues. Please contact ITS support for lockout or login issues. Typically access issues can be resolved by clearing your browser cache.
The process for requesting a laptop for use when traveling internationally for university business.
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Use this service to submit technology/software/applications for ITS review and approval.
Add or remove individual access to an office/shared email account or calendar.
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Request assistance, report a discrepancy with data or ask a question regarding monthly print billing reports.
Additional Print Responsibly/PaperCut reporting for department billing charges.
Use this service to request a Copilot license.
Please note: Supervisor's must submit this request on behalf of the faculty/staff needing the license.
Request a link to your service be added to the MyBGSU portal.
Use this form to check your eligibility for our Student Laptop Loan Program.
Please ensure you are checking your BGSU email regularly for updates as that is how ITS will contact you to schedule pickup.
BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.
Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).
Use this service to request a Turnitin instructor account.
Report an issue or request assistance with your SharePoint Site or Microsoft (MS) Team.
Submit a request to discontinue/remove a current telephone service.
Request a Power BI workspace, add users to a workspace or request assistance setting up a data source.
Use this form to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.
Report an issue with an electronic signature application.
Request a Four Winds account to begin updating your department's digital signage.
Use this form to submit a potential IT project for evaluation by Information Technology Services (ITS). For routine technology support, service requests, or requests for an existing ITS service, please use the appropriate ITS Service Catalog request form. Submitted Project Evaluation Requests will be reviewed by ITS to determine the appropriate path forward. Requests that meet the criteria for a potential project will proceed through the project evaluation process.
Request new, change existing, or remove access to electronicsignature applications