My Recently Visited Services
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Use the form on this page to report an issue with the Avalon application.
The process for requesting the elevation of a Bridge account.
Use this service to submit technology/software/applications for ITS review and approval.
Use this service to request to publish a new Bridge course, republish changes to an existing Bridge course, or to archive or delete a Bridge course.
BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.
Use this form to check your eligibility for our Student Laptop Loan Program
Request for non-BGSU employees to get VPN access. Please note: BGSU employees receive access by default.
Use this service to request to setup a schedule of how long documents should be retained in OnBase (functional leads only).
Use this page reserve audiovisual and/or conference equipment.
Use this page to request a new digital sign for your department.
Request a Four Winds account to begin updating your department's digital signage.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.
Add or remove individual access to an office/shared email account or calendar.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Use this service to request a Copilot license.
Please note: Supervisor's must submit this request on behalf of the faculty/staff needing the license.
The process for requesting changes or upgrades to existing computer labs, or to request setup of a new computer lab.
Use this service to request the configuration of a secure SharePoint Site for sharing files containing restricted data.
Use this service to request access to an existing Secure SharePoint Site.
Use this service to request access to the CloudPOS application used by BGSU to configure Point of Sales devices.
Use this page to report an issue with software installed on a lab, mobile device cart, or classroom computer.
Use this service to request an exception be made to BGSU's standard account deactivation process. Exception form must be filled out by supervisor.
Report an issue with the BGSU event calendar.
Use this service to request assistance when using or accessing the Bridge training application.