My Recently Visited Services

Use this page to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.


Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.


Report an issue relating to the MyBGSU portal. This should not be used for login issues.  Please contact ITS support for lockout or login issues.  Typically access issues can be resolved by clearing your browser cache.


Request a link to your service be added to the MyBGSU portal.


Use this service to submit technology/software/applications for ITS review and approval.


Use this page to request access to Transaction System Enterprise (TSE)


Request ITS support for purchasing and installing a new or replacement television for use in a shared space.


Use this service to request access to the Video Insight secure video camera system


The process for requesting a University Advancement Report.


Use this service to request a new department space in ZDAM.


Add or remove individual access to an office/shared email account or calendar.


Use this service to request a new file share be created, or to make changes to existing file shares.


Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.


BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.


*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.

Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...


Use this service to request a HIPAA-compliant BGSU Zoom account.


Use this service to request a Turnitin instructor account.


Use this page to request access to the BGSU Web Report Library


Use this form to request a ZDAM account.


Request a new report/analysis for development within the data warehouse.


Use this page to reset your BGSU voicemail PIN.


Information on making corrections or changes to telephone billing.


Request changes be made to your faculty/staff data listed in the BGSU Telephone Directory.


Use this service to report issues with the ZDAM application.


Additional Print Responsibly/PaperCut reporting for department billing charges.