My Recently Visited Services
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Use this page reserve audio visual and/or conference equipment.
Use this page to request access to the BGSU Web Report Library
Use this page to request access to Transaction System Enterprise (TSE)
The process for requesting the elevation of a Bridge account.
Submit a request to change an existing BGSU telephone service.
Use this service to request a new LTI be installed in Canvas, the BGSU's Learning Management System (LMS).
Information on making corrections or changes to telephone billing.
Use this page to request administrative access for Assessment Review.
Use this service to request to setup a schedule of how long documents should be retained in OnBase (functional leads only).
Use this service to request a Turnitin instructor account.
Request a new data drop or BGSU Internet Connection (BIC) be installed in your office or facility.
This page provides direction for obtaining an individual BGLinux account.
Report an issue relating to the MyBGSU portal. This should not be used for login issues. Please contact ITS support for lockout or login issues. Typically access issues can be resolved by clearing your browser cache.
Request for non-BGSU employees to get VPN access. Please note: BGSU employees receive access by default.
Use this service to request a access to a BGSU test account.
Use this service to request a new file share be created, or to make changes to existing file shares.
Use this service to request new access to Expedient Secure AI.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Use this service to submit technology/software/applications for ITS review and approval.
Add or remove individual access to an office/shared email account or calendar.
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Use this service to request a Copilot license.
Please note: Supervisor's must submit this request on behalf of the faculty/staff needing the license.
Use this service to request the configuration of a secure SharePoint Site for sharing files containing restricted data.