Request a new workspace be created for use in Media Beacon.
Request a new data drop or BGSU Internet Connection (BIC) be installed in your office or facility.
Use this service to request a Turnitin instructor account.
BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.
Use this service to procure software not currently offered/owned by the University.
*Please note: Software procurement requests typically take a minimum of 45 days to be routed through the approval process.*
**You will be contacted throughout this process; please be sure to reply to any additional requests for information.**
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).
This page provides direction for obtaining an individual BGLinux account.
Request support for a BGSU Auxiliary System.
Request assistance moving your computer or telephone equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction for more information (
https://www.bgsu.edu/design-and-construction.ht...
Request new instructional software, or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Report an issue with AEM, BGSU's Content Management System.
Additional Print Responsibly/PaperCut reporting for department billing charges.
Request new, change existing, or remove access to electronicsignature applications
Report an issue or problem with Media Beacon.
Request assistance with electronic signatures, including creating a new template/form, modifying an existing process, etc.
Create a new BGSU Account here and learn more about the services provided and accounts that sync with your BGSU Account.
Request access to Web Report Library training and review documentation.
The process for requesting the creation of a ListServ.
Please Note: BGSU listserv list owners must be active BGSU account holders and the associated BGSU account must be used to moderate lists.
The process for authorizing ITS to copy instructor content in Canvas for another instructor.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops:
https://bgsu.teamdynamix.com/TDClient/2070/Port...
Query is a PeopleSoft end-user reporting tool that will allow users to write reports in order to extract information from FMS and CSS. Use this service to request assistance writing or running a Query.
Report a malfunction with University telephone/voicemail equipment or services.
Use this page to reset your BGSU voicemail PIN.