My Recently Visited Services
Use this service to request a new file share be created, or to make changes to existing file shares.
Use the form on this page to submit a Project Evaluation Request to ITS. By submitting this request you are committing to serve as the project’s designated representative and must present this request to the PRC for approval as part of the project governance process before the project can begin. Please note that PRC committee meetings occur the first Wednesday of every month at 4 p.m.
Use this page to request the creation of a Commons Group in Canvas Commons
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Use this service to request a HIPAA-compliant BGSU Zoom account.
Use this service to request assistance with Cisco Jabber.
Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.
Add or remove individual access to an office/shared email account or calendar.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Use this service to request access to an existing Secure SharePoint Site.
Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).
Use this service to request the configuration of a secure SharePoint Site for sharing files containing restricted data.
Report an issue or request assistance with your SharePoint Site or Microsoft (MS) Team.
Request a Microsoft Bookings site for your department/team.
Use this service to request/change access or to report an issue with BGSU's remote device access tool.
Guidelines for requesting classroom technology equipment training.
Use this service to request to setup a schedule of how long documents should be retained in OnBase (functional leads only).
Request for non-BGSU employees to get VPN access. Please note: BGSU employees receive access by default.
Use this service to submit technology/software/applications for ITS review and approval.