My Recently Visited Services
Use this page to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.
Request a Microsoft Bookings site for your department/team.
Use this page reserve audio visual and/or conference equipment.
Use this service to request to setup a schedule of how long documents should be retained in OnBase (functional leads only).
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
Use this service to submit technology/software/applications for ITS review and approval.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
Request a Four Winds account to begin updating your department's digital signage.
Request a Course Evaluation department account.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
The process for requesting a laptop for use when traveling internationally for university business.
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Request assistance with a Four Winds digital sign or software, or the decommissioning of a digital sign that is no longer needed. If this is an immediate need, please call ITS at 419-372-0999.
This page provides direction for obtaining an individual BGLinux account.
Request support for a BGSU Auxiliary System.
Report an issue or request assistance with your SharePoint Site or Microsoft (MS) Team.
Use the form on this page to submit a Project Evaluation Request to ITS. By submitting this request you are committing to serve as the project’s designated representative and must present this request to the PRC for approval as part of the project governance process before the project can begin. Please note that PRC committee meetings occur the first Wednesday of every month at 4 p.m.
Create a new BGSU Account here and learn more about the services provided and accounts that sync with your BGSU Account.
Use this service to request access to the Video Insight secure video camera system
Faculty and staff may request a new printer or multi-function device for their department office using this service. Temporary printers for events can also be requested.
Use this service to request the configuration of a secure SharePoint Site for sharing files containing restricted data.
Additional Print Responsibly/PaperCut reporting for department billing charges.
Query is a PeopleSoft end-user reporting tool that will allow users to write reports in order to extract information from FMS and CSS. Use this service to request assistance writing or running a Query.