My Recently Visited Services
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.
Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...
The process for requesting a University Advancement Report.
Use this service to request the creation of a new Power BI report, or to request changes to an existing Power BI report.
Report an issue relating to the MyBGSU portal. This should not be used for login issues. Please contact ITS support for lockout or login issues. Typically access issues can be resolved by clearing your browser cache.
Use this service to request new access to Expedient Secure AI.
Request assistance, report a discrepancy with data or ask a question regarding monthly print billing reports.
Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.
Use this service to request a new file share be created, or to make changes to existing file shares.
Faculty and staff may request a new printer or multi-function device for their department office using this service. Temporary printers for events can also be requested.
Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.
Additional Print Responsibly/PaperCut reporting for department billing charges.
Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.
Use the form on this page to request a Canvas course template.
Request a Power BI workspace, add users to a workspace or request assistance setting up a data source.
Report a malfunction with University telephone/voicemail equipment or services.
Use the form on this page to report an issue with the Avalon application.
BGSU can provide a shared office email or group calendar account. All email accounts come with calendars, but it is possible to set up a calendar without an attached email account.
The process for requesting a laptop for use when traveling internationally for university business.
Use this page to report an issue with technology in a BGSU classroom. Issues may include audio problems, touch panel issues or picture/blue screen issues.
Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.
As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.
The process for reporting an error with Power BI application or reports.
Use this service to submit technology/software/applications for ITS review and approval.
The process for requesting the creation of a LISTSERV list.
Please Note: BGSU LISTSERV list owners must be active BGSU account holders and the associated BGSU account must be used to moderate lists.