My Recently Visited Services

Use this service to submit technology/software/applications for ITS review and approval.


BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.


*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days.

Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device.
View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Port...


Use this service to request to publish a new Bridge course, republish changes to an existing Bridge course, or to archive or delete a Bridge course.


Use this service to request a new file share be created, or to make changes to existing file shares.


Request a new report/analysis for development within the data warehouse.


Use this page reserve audio visual and/or conference equipment.


Use this service to request an exception be made to BGSU's standard account deactivation process. Exception form must be filled out by supervisor.


Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.


Use this service to request the configuration of a secure SharePoint Site for sharing files containing restricted data.


Use this service to request access to an existing Secure SharePoint Site.


Use this service to request assistance when using or accessing the Bridge training application.


Query is a PeopleSoft end-user reporting tool that will allow users to write reports in order to extract information from FMS and CSS. Use this service to request assistance writing or running a Query.


The process for requesting a University Advancement Report.


Use this service for new software installs after reviewing the standard office software available for installation on University-owned employee or shared computers.
https://www.bgsu.edu/software
Device owners should submit requests for software installation on their device(s). Supervisors/faculty should submit software installation requests for student/shared devices.


Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.

As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.


Request a Power BI workspace, add users to a workspace or request assistance setting up a data source.


Use this service to report an issue with Qualtrics.


Use this service to request a access to a BGSU test account.


Use the form on this page to submit a Project Evaluation Request to ITS. By submitting this request you are committing to serve as the project’s designated representative and must present this request to the PRC for approval as part of the project governance process before the project can begin. Please note that PRC committee meetings occur the first Wednesday of every month at 4 p.m.


Use this page to request access to the BGSU Web Report Library


Report an issue with Web Report Library.


Information on making corrections or changes to telephone billing.


Submit a request for a new single sign-on configuration or modification to an existing one.


The process for requesting a laptop for use when traveling internationally for university business.