My Recently Visited Services

Request new instructional software or request an upgrade to existing software for a BGSU computer lab, classroom, or mobile device cart.


Use this page to request a new digital sign for your department.


The process for requesting changes or upgrades to existing computer labs, or to request setup of a new computer lab.


Create a new BGSU Account here and learn more about the services provided and accounts that sync with your BGSU Account.


Request assistance moving your computer equipment to another location on campus, or to return an unneeded device to ITS inventory.

As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction https://www.bgsu.edu/design-and-construction.html for more information.


Use this page to report an issue with software installed on a lab, mobile device cart, or classroom computer.


Interested in using Sites or MS Teams for collaboration within your department or group? First you must request a site from Information Technology Services (ITS).


Report an issue or request assistance with your SharePoint Site or Microsoft (MS) Team.


Use this service to request to setup a schedule of how long documents should be retained in OnBase (functional leads only).


Request for non-BGSU employees to get VPN access. Please note: BGSU employees receive access by default.


Use this service to request a Copilot license.
Please note: Supervisor's must submit this request on behalf of the faculty/staff needing the license.


Submit a request to discontinue/remove a current telephone service.


Use this service to request the configuration of a secure SharePoint Site for sharing files containing restricted data.


Use this service to request access to an existing Secure SharePoint Site.


Use this service to request access to the CloudPOS application used by BGSU to configure Point of Sales devices.


Use this service to request an exception be made to BGSU's standard account deactivation process. Exception form must be filled out by supervisor.


Report an issue with the BGSU event calendar.


Use this service to request assistance when using or accessing the Bridge training application.


Use this page to request an external email account be added to BGSU's allowlist.


Use this service to request to publish a new Bridge course, republish changes to an existing Bridge course, or to archive or delete a Bridge course.


Use the form on this page to report an issue with the Avalon application.


Report an issue with AEM, BGSU's Content Management System.


Report an issue with the BGSU website www.bgsu.edu.


Request support for a BGSU Auxiliary System.