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- Knowledge Base
- Communication Tools
- Microsoft Teams
- Meetings, Phone Calls & Chats
Instructions on making calls via Microsoft Teams.
- Knowledge Base
- Communication Tools
- Telephone, Voicemail & Fax
- Telephone
Instructions for switching between call center devices within Cisco Finesse.
- Knowledge Base
- Applications/Software
- ListServ
If your ListServ is receiving virus threats or spam emails, please give ITS a call.
- Knowledge Base
- Communication Tools
- Cisco Jabber (Softphone)
Details regarding the use of Cisco Jabber for emergency 911 calls and the messages that appear upon login.
- Knowledge Base
- Communication Tools
- Telephone, Voicemail & Fax
- Telephone
BGSU telephone FAQ with information regarding: international calls, levels of access, disabling video, rebooting, changing name/voicemail.
- Knowledge Base
- Communication Tools
- Telephone, Voicemail & Fax
- Voicemail
BGSU voicemail FAQ with information regarding: changing voicemail greeting, direct voicemail call/transfer to voicemail, voicemail shortcuts & commands.
- Knowledge Base
- Applications/Software
The theatre and film area has a film scanner: RetroScan Universal 4K Mark-II Movie Scanner System. This device is attached to a computer and uses the software: RetroScan Universal Mark-II (formerly called MovieStuff) and is used to transfer/scan movie film into a digital format.
- Knowledge Base
- Communication Tools
- Cisco Jabber (Softphone)
Cisco Jabber tutorials, system requirements, and FAQs
- Knowledge Base
- BGSU Accounts
- Two Factor Authentication (Duo)
Information on Duo Push authentication, the recommended Duo Two Factor Authentication method at BGSU.
- Knowledge Base
- Communication Tools
- Telephone, Voicemail & Fax
- Telephone
Use this article on how to use the Cisco Mobility feature for your Cisco phone.
- Knowledge Base
- Communication Tools
- Telephone, Voicemail & Fax
- Telephone
Description of BGSU telephone standard package of services and information regarding types of phones/models available.
- Knowledge Base
- BGSU Accounts
- Two Factor Authentication (Duo)
- Duo Mobile App
Instructions for first time Duo Two Factor Authentication setup on an Android device.
- Knowledge Base
- BGSU Accounts
- Two Factor Authentication (Duo)
- Setup Instructions
Set up a landline phone for Duo Two Factor Authentication
- Knowledge Base
- Applications/Software
- BGLinux
Instructions for connecting to BGlinux and authenticating via Duo.
- Knowledge Base
- BGSU Accounts
- BGSU Account & Password
- MyBGSU
- Personal Information
Use this guide to determine the policy of username change at BGSU.