RetroScan Universal 4K Mark-II Movie Scanner System


Required Access

Hayes or WA Account
Active Directory

ITS Steps


The theatre and film area has a film scanner: RetroScan Universal 4K Mark-II Movie Scanner System. This device is attached to a computer and uses the software: RetroScan Universal Mark-II (formerly called MovieStuff) and is used to transfer/scan movie film into a digital format.

Ticket Details

Create TeamDynamix ticket

  1. Search the Forms list for application/service.  
  2. If no specific form, use one of the following general forms:
    • Software Assistance
    • Device Assistance
    • Operating System Support
  3. Type of Assistance:
    • User Education:  Assisted client on "how to".
    • Troubleshooting:  Technical system issue.
  4. If ticket is not resolved, document all troubleshooting steps completed, and assign ticket to the Owning team.


Article ID: 151518
Tue 5/9/23 1:43 PM
Thu 6/1/23 11:51 AM