Enable/Disable Cisco Mobility Feature

Question

How do I use Cisco Mobility feature on your Cisco telephone?

Answer

The Cisco Mobility Feature allows calls to ring simultaneously with your desk phone and cell phone. Use this article if the Cisco Mobility feature has already been enabled for your profile and want to enable/disable the feature. The service can also be turned on and off during a limited schedule of your choosing.

  1. On your Cisco desk phone, tap the Mobility key.
    • You may need to press more to get the Mobility options.
  2. An option should be shown to Enable/ Disable the Mobility Feature.
  3. Once disabled, calls will only go to your desk phone.
  4. Once enabled, calls will begin to go to your desk phone and cell phone.

Alternative Method:  You may also enable/disable the feature online

  1. Navigate to https://myphone.bgsu.edu/ucmuser and sign in using your BGSU username and password.
    • You must be connected to the BGSU network/VPN to access this website. 
  2. Once signed in, Select the Call Forwarding from the left navigation menu. 
  3. Check the check box next to Forward all calls to:. 
    • To turn this feature off, uncheck this box. ​​​​​​​
  4. Select the phone numbe​​​​​​​r that you would like calls to be forwarded to. 
  5. Select Save.

 

 For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

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