Sync BGSU Email (iOS Mail App)

How do I add, remove and sync an iOS Mail account on an iOS device?

Adding Account to iOS Mail*

1. Open Settings.
2. Select Mail.
3. Select Accounts.
4. Select Add Account.
5. Choose Exchange 
6. On the next screen, enter your BGSU email address and select Next.
7. Select Sign In.
8. Enter your BGSU username and password.
9. Select Sign In and authenticate via Duo Two Factor Authentication.
   • To avoid having to authenticate often select Remember me for 30 days
10. Select the items you want to sync. 
11. Select Save.  
12. Account setup is complete.

Removing an email account on iPhone

1. Open Settings.
2. Select Mail.
3. Select Accounts.
4. Select Exchange Account. If you gave the account a Description select the name you gave the account.
5. Select Delete Account.
6. Select Delete from My iPhone.

Syncing iOS Mail* with BGSU email after getting a new phone

1. Open Settings
2. Scroll down and select Apps
3. Select Mail
4. Select Mail Accounts
5. Select your BGSU email account
6. You should be prompted to sign in to your BGSU account
7. If you have any issues verifying through Duo due to getting a new phone, please see our list of articles on Duo located here
8. Restart your Mail app
9. You should now be able to see your BGSU email and contacts in your Mail app, if you are still unable to, try removing the email account and re-adding it using the steps listed above

ITS does not officially support iOS Mail.

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.