Issue
Removing multiple roles that have been assigned to one particular person.
Environment
Canvas
Cause
Multiple roles usually occur by giving a teaching assistant or graduate assistant the Instructor/Teacher role in Canvas.
Resolution
An individual with the Teacher or Instructor role in Canvas can make the following modifications to remove or add roles:
- Sign into Canvas.
- Select the Course to make the change in.
- Select People from the Navigation pane.
- Select All Roles and then select the appropriate role (Teacher/TA,etc).
- On the next screen, select the student/person's name.
- Next, select the more users details link.
- A memberships box will appear. Find the role that shows the student/person enrolled as a Teacher/Instructor and select Conclude this Enrollment.
- This will default the student back to a student role.
For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.