How do I use DUO while traveling out of the country?
The Duo mobile app can be used for Two Factor Authentication even if there is no cellular or internet connection available on your device. Please follow the steps below to login using Two Factor Authentication under these circumstances. If you do not have a smartphone or tablet and are not planning to have telephone service while abroad, a Duo Security Token must be used and can be purchased from ITS (contact ITS at 419-372-0999 for more information).
Note: You must have DUO mobile configured on your smartphone or tablet before attempting the following:
**Please do not approve Duo authentication requests if you have not attempted to log in to a protected service. For more information review this article**
For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.