Sharing Your Cisco Jabber (Softphone) Account

Question

Can Jabber users share an account?

Answer

You should never share your BGSU account password with anyone. This includes sharing the password to allow multiple users to share the same Jabber account. In special circumstances, when and where appropriate, a non-personal, Jabber-only account may be set up so that multiple people can use the same computer/phone extension/Jabber, such as a group of student employees that rotate in and out of a front desk position throughout the workweek. This type of account request must be made by a supervisor using our New Telephone Service Request form (select Other from the Type of Phone drop-down menu and explain your request in the Additional Details field). The supervisor will be contacted by ITS to discuss if is the best/correct option.

Cisco Jabber 911 Usage Warning

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

 

Details

Article ID: 22409
Created
Wed 1/4/17 3:14 PM
Modified
Wed 3/17/21 10:49 AM