Sync BGSU Email With Outlook Mobile App


How do I set up Outlook for BGSU email on my mobile device?




  1. Download the Microsoft Outlook app from the Apple App Store or Google Play Store.
  2. Open the Outlook app on your device.
  3. Select Get Started.
    • Outlook may detect your Google accounts. To add them to Outlook for Android, select Google Connect Account and OK to confirm. If you do not want to add these accounts, select skip and continue to step 4.
  4. Enter your BGSU email address in the Add Email Account screen. (example:
    • If prompted to select Exchange or Microsoft Exchange ActiveSyncselect Exchange.
  5. This will prompt the BGSU log in screen to open. Enter your BGSU password and select Sign in.
  6. Select Sign In and authenticate via Duo Two Factor Authentication.
    • To avoid having to authenticate often, select Remember me for 30 days.​​​​​​​
  7. Decide if you would like to receive notifications.
    • Select Notify Me to receive notifications followed by Allow.
    • Select No Thanks to opt out of notifications.
  8. You will be asked if you would like to add another account. Select Skip.
  9. Disable Focused Inbox.
    • ITS recommends disabling the Focused Inbox feature to ensure that you see all messages.
  10. Your BGSU email should now be set up in the Outlook app.


Additional Information​​​​​​​

  • After changing your BGSU password, you should be prompted to enter your new password when first accessing the app. Once you have successfully entered your new password your device will resume syncing.
  • If you already had Outlook but get an error message "this Microsoft account does not exist" a reinstall of the Outlook app will be required.
  • Note that as of May 23, 2022, Outlook for Android will require Android 8.0 or later

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

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Article ID: 24253
Mon 2/6/17 1:29 PM
Thu 3/21/24 11:29 AM