Microsoft Teams in Canvas Stuck in Login Loop

Issue

Microsoft Teams feature in Canvas stuck in login loop when user attempts to login to MS Teams in Canvas. 

Environment

Microsoft Teams via Canvas

Resolution

To resolve this issue, please follow the steps in this article from Microsoft

Please ensure you are logging in to MS Teams using your BGSU email addressNOT your username.

After following the instructions in this article, please log out of both Canvas and MS Teams and then log back in. It may take approximately 20 minutes for this fix to work. 

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

Details

Article ID: 153752
Created
Fri 8/18/23 8:48 AM
Modified
Mon 3/4/24 2:11 PM