How Do I Convert My Personal Zoom Account To a BGSU Zoom Account?

Question

How do I convert my personal Zoom account to a BGSU-provided Zoom account?

Answer

If you are signing into Zoom using anything other than a BGSU Email address, follow this guide and any prompts you see until you finish the process. Once that process finishes, use one of the guides below to finish the conversion. 

Follow the steps below to convert your Basic Personal Zoom account created using your BGSU email address to a BGSU-provided Zoom account. 

  1. Navigate to zoom.us/logout and then close the window.
  2. Navigate to bgsu-edu.zoom.us and select Sign In.
  3. Enter your BGSU email address and password.
  4. Select the button that says "Confirm your email address" on the window that appears.
  5. Check your BGSU email and select the option to "Switch to the new account"
  6. Review the information on what happens when you select this invitation and then select "I Acknowledge and Switch"
  7. Check your BGSU email and until you see the message that your account has been switched.
  8. You will be redirected to instructions for obtaining a refund if you had personally purchased a Zoom Pro subscription using your BGSU email address.

Follow the steps below to convert your Pro Personal Zoom account created using your BGSU email address to a BGSU-provided Zoom account. 

  1. Navigate to zoom.us/logout and then close the window.
  2. Navigate to bgsu-edu.zoom.us and select Sign In.
  3. Enter your BGSU email address and password.
  4. Select the button that says "Switch to the New Account" on the window that appears.
  5. Review the information on the page that appears and then select "I Acknowledge and Switch"
  6. Check your BGSU email and select the option to "Switch to the new account"
  7. Review the information on the page that appears and then select "Next Review Account Balance"
  8. Review the information on the refund page, select the option to send the refund to yourself, and then select "I agree to Join the New Account"
  9. Select the button that says "Finish"
  10. You will be redirected to instructions for obtaining a refund if you had personally purchased a Zoom Pro subscription using your BGSU email address.

Once your account has been switched, use the information in this guide to sign on to Zoom in the future.

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

0% helpful - 1 review

Details

Article ID: 113148
Created
Tue 8/4/20 4:59 PM
Modified
Wed 8/26/20 7:42 AM