Telephone: Report Problem

Tags phone

Who can use it?

BGSU Faculty, Staff, & Students working on campus.

What is it?

The process for reporting an issue with your VOIP or analog telephone service or rented equipment.

Where to get it?

To report a problem with your telephone service or equipment, please complete the "Report Phone Problem" form on this page.

How to use it?

Based on information provided in this form, a case ticket will be generated to address your issue, and you will receive an email confirming the case ticket. For more information on using your university telephone, please review the articles below.

Resetting/ Rebooting your Cisco Telephone

General Telephone Information
 

How much does it cost?

There are no costs associated with this service.