How Do I Report That an External Email Was Not Tagged Correctly?

Question

I received an email from an outside source that was not properly tagged, what should I do?

Answer

If you receive a message from an email address external to BGSU that is not properly tagged, you may report it to BGSU Information Security by doing the following:

  1. Open new email using Outlook 2016 and address it to infosec@bgsu.edu.
  2. Attach the nontagged email you would like to report to the new email message. 
    • You can attach an email by selecting attach item (envelope symbol) and selecting the email from your Inbox.
  3.  Add any additional information to the body of the email on why it should be tagged as external.
  4. Send the message and Information Security will review the request and take the appropriate action. 

*Please note: Email originating from services previously approved by BGSU Information Security may not include the external tagging message. 

For additional assistance, please contact the Technology Support Center at 419-372-0999 or through chat.

Details

Article ID: 70597
Created
Tue 1/22/19 1:58 PM
Modified
Tue 7/2/19 9:21 AM