Question
Why won't my newly created ListServ send emails?
Answer
By default, the ListServ server does not treat list owners as subscribers. The owner sending the message will receive a copy of the message sent, but only others listed as subscribers will also receive the message. To review current list subscribers or to add new subscribers, follow these steps:
- Log into the ListServ web application at lists.bgsu.edu.
- Select the list you want to edit.
- Select the List Management dropdown.
- Select Subscriber Management.
- Select the list in question.
- Review a full list of subscribers by selecting In Browser or By Email at the bottom of the page.
- To review individuals, enter their name or email address under the Examine or Delete Subscription box and select Search in List Name.
- Mark their Subscription Type as Regular.
- To add a new subscriber, enter their email address and name into the Add New Subscriber box and select Add to List Name.
For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.