New ListServ Will Not Send Emails

Question

Why won't my newly created ListServ send emails? 

Answer

By default, the ListServ server does not treat list owners as subscribers. The owner sending the message will receive a copy of the message sent, but only others listed as subscribers will also receive the message. To review current list subscribers or to add new subscribers, follow these steps:

  1. Log into the ListServ web application at lists.bgsu.edu.
  2. Select the list you want to edit.
  3. Select the List Management dropdown.
  4. Select Subscriber Management.
  5. Select the list in question. 
  6. Review a full list of subscribers by selecting In Browser or By Email at the bottom of the page.
  7. To review individuals, enter their name or email address under the Examine or Delete Subscription box and select Search in List Name.
    • Mark their Subscription Type as Regular.
  8. To add a new subscriber, enter their email address and name into the Add New Subscriber box and select Add to List Name

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

Details

Article ID: 91498
Created
Thu 11/7/19 10:24 AM
Modified
Mon 2/3/20 10:47 AM