Users must be connected to the BGSU eduroam network in order to complete this setup. For information on connecting your device to eduroam, click here.
While following these steps, if you are prompted o save credentials for Student Printing, do not allow it. Saving your credentials will cause problems the next time you change your password.
Installing the Student Printing Driver
- Navigate to System Preferences > Printers and Scanners.
- Select Printers and Scanners.
- Select the + icon under the Printers list.
- The Add dialog is displayed. Select the Printer Search icon to display the Default window.
- Select bg-print-color from the list of available printers.
- The Name should be bg-print-color.
- The Location should be printserver3.
- Confirm that Use is set to Secure AirPrint.
- If Secure AirPrint is NOT displayed:
- Close the Add dialog
- Disconnect from the network
- Reconnect to the network
- Try again. If you still cannot see Secure AirPrint, contact Information Technology Services.
- Select Add.
Troubleshooting
If you are unable to use Student Printing, you may have your credentials saved to your KeyChain. Follow the steps below to remove that password.
- Using the Spotlight (top right), search for KeyChain Access.
- Open KeyChain Access.
- From the list of password, remove the password that shows bgsuprint.bgsu.edu.
- Try to print at this time, it should prompt you for your current MyBGSU username and password.