Eduroam Profile Utility

eduroam provides access to a free utility/installer that configures all the settings a system needs to connect to eduroam. 

This utility can be installed during troubleshooting for a device that will not connect to eduroam.

N/A

THIS KB CANNOT BE USED FOR UNIVERSITY OWNED MAC DEVICES AS IT BREAKS THE MAC LOGIN PROFILE.  

University Macs - please reach out to Deployment Management to repush profile.  

ESTIMATED TIME:

Profile Install Steps

1. Navigate to https://cat.eduroam.org to get the installer.
2. Select the blue box on the bottom of the page that says “click here to download your eduroam installer”. 
3. This will open a window with a big list of eduroam institutions.
4. Type in “bowling” in the search box to bring up our installer(s).
   • It is recommended to uninstall the current eduroam profile (if machine has previously connected) prior to downloading and installing the profile from eduroam. 
5. The page appears to autodetect your OS and provide the appropriate installer. There are installers for almost every OS. No installer for Windows CE. 
   • The installers do not automatically switch you to eduroam afterwards.   

For more information visit https://www.eduroam.org/about/institutions or https://www.eduroam.us.

In the event that there are calls regarding this new SSID, feel free to let them know that all it takes to join this network is to add @bgsu.edu to their username when connecting and using their existing credentials for eduroam access.