Contact Printer Support (ComDoc)

Question

Who do I contact if a printing/scanning device is having an issue?

Answer

Contact ComDoc using the information below to report an issue with a printer/multifunction device, to order supplies, or to request the removal of a printing device. If it is a problem with the printer, it will always be ComDoc and not ITS to contact.

  • ComDoc Phone: 1-800-321-4846
  • ComDoc's hours: Monday-Friday, 8:00am-5:00pm EST

Please have the equipment contract number (located on the ComDoc Sticker on the front of the machine - the printed number is the contract number) ready when calling.

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

Comments on this page will not generate a service request, please use the contact information above.

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Details

Article ID: 7622
Created
Wed 7/15/15 11:09 AM
Modified
Thu 7/18/19 11:13 AM